Pharmacy Technician Customer Service

Email: ************@*****.*** Phone: 715-***-****

Confident, driven leader with over 12 years in retail customer service. Loyal professional constantly seeking the next challenge, striving for personal growth in conjunction with the growth of United Health Care.

Assistant Store Manager

Walgreens Pharmacy / 2019-Current

Daily responsibilities include merchandising, inventory control, cash handling, customer service and service recovery.

Supervisor duties for store cashiers that involve hiring, training/coaching, scheduling and disciplinary action.

Planning, delegation, written and oral communication with other members of store leadership team.

Special projects include opening new Walgreens locations in the US.

Senior Certified Pharmacy Technician

Walgreens Pharmacy / 2010-2019

Daily responsibilities included fulfilling prescription orders, third party billing, inventory control, customer service for patients and providers.

Supervision duties included training/coaching newly hired Pharmacy Technicians and scheduling.

Special project in this position was facilitating Pharmacy Technician Certification classes to other Pharmacy Technicians in the Midwest region.

Education

High School Diploma

oWausau, WI. Wausau East High School 2004-2008

Some College Experience

oUniversity of Wisconsin-Eau Claire

o2008-2010, Undergrad, undecided major

o2015-2017, Undergrad, English Major

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