Sr. Event Manager

HEATHER BARNETT

**** *. **** ****** ************, Indiana 46220 574-***-**** adnox3@r.postjobfree.com OBJECTIVE

To secure a position where I can utilize my skills and expertise in organization, team leading and customer service to add value to the company.

AREAS OF EXPERTISE

CI/TY, Microsoft Office and Social Tables Software

-Hotel Operations

-Vendor Partnership

-Training and Developing Associates

EMPLOYMENT HISTORY

Marriott Indy Place Senior Event Manager October 2018- Present Indianapolis, Indiana

-Exceeded $25M revenue budget and service goals while working with in-house and city-wide convention groups up to 30,000+ attendees

-Work closely with Indianapolis CVB and vendor partners on Site Inspections and strengthening value of Indianapolis as a destination

-Created Event Orders (EOs) specific to all meetings and meal functions from group specifications and prepared them for distribution to both the clients and internal departments. JW Marriott Austin Senior Event Manager February 2016- October 2018 Austin, Texas

Oversee all aspects of Corporate Conventions and Association Programs such as Contract Concessions, Guestroom Projections, Meeting Room Management, Food and Beverage Selections and Special Events.

-Assist with Catering Forecasts to ensure client budgets were maintained.

-Supervise the Event Administrative and Group Housing Team in hiring, training, scheduling/payroll and monthly meetings.

Maintained a personal overall ESS score of 100% in 2016 and 92% in 2017. JW Marriott Austin Event Manager January 2015 February 2016 Austin, Texas

Started as a Pre-Opening Team Event Manager handling approximately 30 groups per month for the Nation’s Largest JW Marriott with over 100,000 square feet of meeting space and 1,012 sleeping rooms.

Maintained a personal overall ESS score of over 80% in 2015.

Helped in reaching #1 spot in the Marriott Convention and Resort Network for 2015 JW Marriott Indianapolis Banquet Captain October 2011 January 2015 Indianapolis, IN

Planned, executed, and supervised multiple functions, many exceeding over 1,000 guests.

Assisted in creating standard operating procedures and implemented processes during pre opening for plated and buffet meal service, billing and office procedures.

Implemented training procedures for the banquet department.

Duties include supervising, training, and developing new and existing banquet staff, holding pre event meetings, handling last minute changes, meeting with kitchen staff to determine food quantities and timing.

Helped in reaching #1 spot in ESS.

JW Marriott Indianapolis Banquet Server January 2011 October 2011 Indianapolis, IN

Assisted in setup for events

Performed necessary tasks to service guests and handle all guest requests with a positive attitude.

Maintained guest event area in a clean and neat manner

-Member of Pre-Opening Team.

EDUCATION

Associates Degree in Hospitality Administration with Concentration in Event Management

Ivy Tech Community College, Indianapolis Indiana

December 2012

Contact this candidate