Customer Service:
• Established over ** years of consumer relations in patient care, food service, and inbound customer care.
• Worked with Safelite Autoglass in their First Notice of Loss Department for appointments, catastrophe’s, accidents, insurance and auto assistance.
• Successfully acquired radiation medications for patients over phone with insurance company, doctors’ office, NSI and patients/clients.
• Received inbound/outbound calls sales, orders, recalls, insurance and surveys.
• Created Training manual with modules for incoming Phlebotomists for Pathology Laboratories, Inc
• Assessed Doctor’s needs and created a portfolio which included, QA, Computer & Lab Training, Documents, Financial Analysis, CDC Drug compliance for marketing and to open labs for Pathology Laboratories, Inc. Summary of Qualifications:
• Certified Sterile Processing Department Technician • Phlebotomy Technician
• Certified Pharmacy Technician CPHT • Electrocardiography Technician
• Radiography GMO – General Machine Operator • Nurse Aide Training and Competency
• Health Care Manager –Marketing/Trainer • Patient Care Skills
• Head Baker/Chef
Professional Experience:
Home Health Care – Live In Aide/Cook, Garner, North Carolina 11/10/20 – 03/15/21
**Seminole Hard Rock Casino & Hotel, Hollywood – Cook III, Lead Hollywood, Florida** 9/09/19 – COVID-19 All Medical Personnel –Quest Diagnostics 3/05/19 – 5/20/19 - Weston, Florida no current assignment DoubleTree GalleryOne – Cook III, Lead Fort Lauderdale, Florida 2019 Hilton WW Downtown Columbus, Ohio – Cook II 2018 – 2019 LabCorp LLC – Dublin Processing Center – Touch Accessioning Processor 2018 – 2019 Hilton Columbus @ Easton – Cook II/Lead Baker 2016 – 2018 Safelite Auto Glass – First Notice of Loss Dept – Operator 2006, 2015 Pathology Laboratories, Inc – Columbus Market – Phlebotomist/Marketing 2011 – 2014 Aerotek Scientific LLC Assignment - Quest Diagnostics 2009 – 2010 Education :
Sterile Processing University, LLC - CBSPD - Lebanon, New Jersey Columbus State Community College - Associate of Applied Science / Multi-Competency Health - Phlebotomy, Nurse Aide, Patient Care, Electrocardiograph, Health Care Management, Radiography GMO/ Baking & Pastry Arts/Culinary, Columbus, Ohio
Wrayelle P Simpson, CSPDT, CPhT
8335 Winnetka Avenue #297, Winnetka, California, 91306 *********.********@*****.*** 786-***-****