Direct Support
Resume:
SHANA DOVE
Philadelphia, PA *****
**********@*****.***
Educated and experienced professional who is recognized for being ethical, approachable and able to manage diverse projects simultaneously.
Authorized to work in the US for any employer
Direct Support Professional (DSP)
Resources for Human Development - Philadelphia, PA February 2020 to Present
• Assists in the implementation of individual plans for individuals and behavioral plan goals; Assists individuals in the pursuit of recreational, social and community activities based on their preferences and individual plans.
• Assists and encourages individuals to care for immediate personal needs such as toileting, washing their hands, and eating; Prepares nutritional meals based on individual needs and preferences.
• Treats all individuals and coworkers and with dignity, respect, and fairness; Provides support to other team members when individuals are having behavioral issues.
• Ensures that all documentation is completed accurately and in a timely manner; Ensures Medication Administration Record (MAR) entries are completed daily; Completes communication log books during shift. Caregiver for Elderly
Loving Arms Elder Care - Warminster, PA
August 2019 to February 2020
• Care for 7 different clients on a rotational schedule.
• Assisted clients with hygiene, personal care, prepared meals, Light housekeeping and transfer from chair to bed,etc.
• Follow care plan, home regulations and ensured that safety practices are consistently implemented. Office/Intake Coordinator
Progressions Behavioral Health Services - Philadelphia, PA March 2017 to September 2019
• Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling.
• Continue education in management, organization and team-building skills.
• Manage employee schedules and trouble shoot scheduling conflicts as they arise.
• Establish team atmosphere through leadership and employee development.
• Charts patient observations, following prescribed procedures and standards.
• Participates in the development and implementation of patient treatment programs.
• Maintains confidentiality of patient records.
WORK EXPERIENCE
• May provide liaison with patients, families of patients, or external facilities and agencies.
• Performs miscellaneous job-related duties as assigned. Unarmed Security Guard
US Security Care - Blue Bell, PA
November 2018 to January 2019
• Secure Premises and personnel by patrolling property.
• Monitoring surveillance equipment.
• Obtain help by sounding alarms
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures.
• Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses and obtaining signatures.
• Ensure the security, safety and well-being of all personnel, visitors and the premises.
• Protect the company's assets relative to theft, assault, fire and other safety issues. Case Manager/Security Monitor
Liberty Management Services - Philadelphia, PA
September 2015 to February 2017
• Assist in reestablishing the critical family, social and economic support systems necessary for our residents to become self-sufficient and law-abiding members of society.
• Through a combination of monitoring, secure facility design, counseling and vocational programs, we help them to become productive members of their communities and find alternatives to the behaviors which have been at the root of their incarceration.
• To simultaneously reduce rates of recidivism of our residents and provide our government clients with cost-effective solutions for transitioning prison populations back into their communities. Home Health Aide
Excel Companion Care - Warminster, PA
2015 to 2015
• Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
• Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
• Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
Home Health Aide
Sarah Care - Jenkintown, PA
2013 to 2015
• Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
• Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
• Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
Associate Applied Science in Criminal Justice in Criminal Justice Kaplan Career Institute Philadelphia - Philadelphia, PA 2015
Security
Time Management
Excel
Receptionist
Microsoft Word
10 Key Data Entry
Surveillance
Case Management
Caregiving
Senior Care
Meal Preparation
Medical Records
Developmental Disabilities Experience
Word Processing
Home Care
CPR/First Aid
Youth Program Counselor — Proficient
January 2020
Leading, communicating with, and supporting youths. Full results: Proficient
Case Management & Social Work — Proficient
EDUCATION
SKILLS
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CERTIFICATIONS AND LICENSES
ASSESSMENTS
September 2019
Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Proficient
Working with MS Word Documents (Intermediate) — Proficient September 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Excellent Organizational Skills
• Strong Customer Relations Skills
• Computer Proficiency
• Data Entry
• 10-Key Calculator
• Filing
• Telephone Answering
• Word Processing and Typing
ADDITIONAL INFORMATION
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