Program/Product Manager

Chester (Chet) Arnett

503-***-**** **********@*****.*** https://www.linkedin.com/in/arnett-51/

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### **PROFESSIONAL SUMMARY**

Innovative and results-driven Professional of Product Strategy – Healthcare IT** with extensive experience in **healthcare technology, clinical workflows, and enterprise communication solutions**. Adept at defining long-term product visions, leading cross-functional teams, and driving product differentiation. Passionate about **leveraging technology to enhance healthcare communication, streamline operations, and improve patient care outcomes**.

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### **EXPERIENCE**

**Director of Product Management**

**MedeAnalytics** Feb 2022 - Jan 2025

- Defined and executed **long-term product strategy and vision**, aligning with market trends and organizational goals.

- Led product roadmap development for **secure healthcare communication platforms and interoperability solutions**.

- **Partnered with cross-functional teams**, including sales, marketing, and engineering, to drive market adoption.

- **Championed innovation** by integrating AI/ML into healthcare workflow solutions, improving operational efficiency.

- Managed KPIs and performance metrics to continuously optimize product value and customer experience.

**Senior Product Owner**

**Surescripts** 2014 - 2022

- **Developed and implemented strategies for modernizing legacy software applications** in the healthcare IT space.

- Led Agile product teams to enhance healthcare data exchange solutions, ensuring compliance with **HIPAA, FHIR, and HL7**.

- Conducted market research and competitor analysis to define **customer-centric product enhancements**.

- Fostered **strategic partnerships with healthcare providers and IT teams** to optimize clinical workflows.

- Represented the company in **industry conferences and forums**, positioning the organization as a thought leader.

**Program Manager**

**Kryptiq (Enli)** 2013 - 2014

- Managed regulatory compliance efforts for **healthcare communication and data interoperability platforms**.

- Led strategic initiatives to **modernize clinical messaging solutions**, enhancing security and reliability.

- Collaborated with stakeholders to ensure **seamless product implementation in hospital and clinical settings**.

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### **EDUCATION & CERTIFICATIONS**

- **Bachelor’s Degree – Technical Management (Business Information Systems)**, DeVry University **GPA: 3.91** (Summa Cum Laude)

- **Certified Product Manager** – Association of International Product Marketing & Management (AIPMM)

- **Certified Scrum Product Owner** – Scrum Alliance

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### **TECHNICAL SKILLS**

- **Product Strategy:** Long-Term Vision, Roadmaps, Market Differentiation

- **Healthcare IT:** Clinical Workflows, Interoperability, Secure Communication Platforms

- **Regulatory Compliance:** HIPAA, FHIR, HL7, Healthcare Data Exchange

- **Leadership & Communication:** Cross-Functional Team Leadership, Thought Leadership, Stakeholder Engagement

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### **KEY QUALIFICATIONS FOR SPOK**

- **10+ years of leadership experience** in **product management and strategy** within healthcare IT.

- Expertise in **developing and executing product roadmaps** for secure healthcare communication solutions.

- Deep knowledge of **clinical workflows, healthcare regulatory environments, and IT modernization**.

- Strong ability to **define compelling product visions** and align them with business growth opportunities.

- Proven track record of **leading cross-functional teams** to deliver innovative, market-leading solutions.

- Passion for **leveraging technology to enhance critical healthcare communication and patient safety**.

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### **ADDITIONAL EXPERIENCE**

- **Founder, Chet Arnett Technology Consulting** (2008-2012) – IT consulting and product strategy advisory.

- **United States Army – Sergeant (E-5)** (2001-2006) – Leadership in operations and technology management.

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Chester (Chet) Arnett

503-***-**** **********@*****.*** https://www.linkedin.com/in/arnett-51/

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