Kimberly Heiden
Email: *****@*****.***
Phone: 469-***-****
Address: Garland, TX
Professional Summery
Document Management Specialist providing administrative back-up and other duties. More than 21 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Tasked with ensuring documents were stored efficiently and easily accessible to staff.
Qualifications and Skills
*Standard Operating Procedures
*Compliance Controls
*Data Input and Accuracy
*Project Support
*Skilled in MS Office, Made to Manage, Job Boss, PowerPoint, Excel and Access
*Quality Management
*Tracking Document Flow
*Archive Management
*Data File Organization
*Past Retail Experience
*Past Banking / Mortgage Experience
Work History
4/2000 through 8/2020
Engineering Document Control Specialist
Polytronix, Inc.
Richardson, TX 75081
Modified and maintained tools to support operations and business creation.
Contributed to implementation of overall corporate documentation standards and numbering conventions.
Collaborated across departments and levels of management to ensure documents and mechanical drawings were implemented, numbered and approved.
Identified areas needing enhancements or corrections on Engineering Orders, Engineering Change Notices, Company Forms, Work Instructions, Reports and other pertinent documents. Consulted with the original writer to apply the improvements.
Communicated with customers via email and telephone to assigned Return Material Authorization Numbers as needed. Followed up with customer requests and scheduled the return shipping for reworked or replaced parts.
Performed record reproduction, printing documents from electronic sources such as email attachments and PDF files.
Preserved scanned and electronic copies of Solid Works and AutoCad drawings.
Maintained a record of customer samples.
Oversaw the ITAR and EAR document storage along with a list of authorized personnel.
Input documents called Specification Sheets and Travelers for manufacturing to be included in a package with Mechanical drawings to be used to produce the customer’s parts
Education
Richland College
Dallas, TX
Business Courses
American Institute of Commerce
Dallas, TX
Administrative Assistant Program