Spring Street Care Worker

DONNA RUSSO

** ****** ******, ***.**

New York, New York 10012

212-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS:

High performing individual with excellent customer service experience. Organized and detailed oriented with extensive experience in diverse business environments. Accomplished communicator, with excellent interpersonal skills; courteous and professional manner with clients, customers, and vendors. An innovative problem solver with proven ability to follow up with clients to ensure excellent customer relations. Has the ability to execute multiple job tasks. Able to work under pressure and maintain timelines. Proven ability to work independently as well as within team settings

PROFESSIONAL EXPERIENCE:

10/2008 – 5/2011 INDEPENTANT CONTRACTOR New York, NY Child care Worker

Responsibilities included observing and monitor children’s play activities. Keeping records, including daily observations and information about activities, meals served, and medications administered. Instructed children in health and personal habits such as eating, resting and toilet habits. Read to children, and teach them simple painting, drawing, handicrafts, and songs. Organize and participate in recreational activities, such as games. Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods. 2/2002 – 10/ 2003 Dr. DAVID MONTAHENI, DMD, New York, NY Assistant to Doctor

Obtained and maintained accurate medical information for patients. Managed patient billing, scheduling of appointments, purchased all medical supplies, managed busy phone lines; assisted Doctor in performing medical procedures including sanitizing of instruments. 12/2000 – 5/2001 MITSUI STEEL DEVELOPMENT New York, NY Data Entry Specialist

Work duties included data entry of sales and purchase contracts. Proofread contracts and purchase orders for accuracy. Implemented, organized, and maintained filing system for purchase orders and contracts

4/1993 – 5/2000 DURA-WARE COMPANY OF AMERICA New York, NY Receptionist /Sales Representative

Processed purchase orders. Interacted with shipping department to ensure all orders were processed and shipped accurately and on a timely manner. Communicated with purchasing and warehouse departments to manage inventory flow for purchases and out of stock items. Assisted customers with merchandise purchases. Effectively and efficiency resolved customer service complaints.

COMPUTER SKILLS:

Proficient in Microsoft Word, Excel, Outlook.