Yessica Ramirez

**** **** ** ********* ** *****

Cell: 202-***-****

adnoc6@r.postjobfree.com

Education

Trinity Washington University Washington, DC

Bachelors in Education with a Minor in Psychology 08/2019-Present

Carlos Rosario International Public Charter School Washington, DC

Bilingual Paraeducator Apprentice Program 2018

Northwestern High School Hyattsville, MD

High School Diploma 2017

●GPA:3.0

●Awards & Honors: Citizenship Award, Honor Roll, Science Fair Award, Perfect Attendance

●NJROTC Platoon Member

●Mount Rainier Nature Center Volunteer - Worked with children to expose them to different nature facts.

Experience

Physical Therapy and Sports Medicine Center Greenbelt, MD

Front Desk Coordinator 05/2021-Present

●Verify patients insurance eligibility and benefits.

●Schedule patient appointments, follow-up and confirm visits.

●Welcome patients/visitors by greeting them, in person or on the telephone; answering or referring inquiries.

●Scan new patient registration forms and collect copays.

●Communicate with adjusters for Workers Comp and PIP cases.

●Request visit authorizations for specific Health Insurances.

●Check patients in and out of the office.

●Maintains security by following procedures; monitoring patient schedule and maintaining a good rapport with the therapists to ensure the productive flow of appointments and quality of patient care.

American Eagle Bethesda, MD Sales Associate 11/2020-02/2021

●Greet customers at the entrance.

●Process returns, exchanges and sells.

●Cashier, collect payment in store and up front to avoid large crowds.

●Assist customers find the accurate sizes in their wardrobe.

●Set up floor design, move seasonal items to the back.

●Steam clothes from the fitting room before going back on sale.

●Sanitize and disinfect fitting rooms and tables up front.

DC Bilingual Washington, DC

Intern 09/2018 - 01/2019

●Practice reading exercises with students to continue developing their literacy.

●Supports the teacher during lesson plans and activities.

●Follow up with students on a regular basis to provide additional assistance.

●Read and teach children in small circle activities.

Corner Bakery Washington, DC

Team Member 06/2018 -04/2021

●Responsible for daily financial transactions, including handling cash and card payments.

●Interacting with customers to ensure their needs are met.

●Providing friendly, efficient customer service.

●Cleaning the dining area and serving customers.

Checkers Bladensburg, MD

Shift Supervisor 07/2016 -06/2018

●Prepared food for service and took orders daily.

●Ensured products and ingredients were fully stocked for the start of the shift.

●Maintained a positive attitude and managed time to give great customer service.

●Managed cash and bank deposits.

●Assigned duties to employees and training as well.

●Assisted the general manager with inventory count and food delivery.

Thomas Stone Elementary School Mount Rainier, MD

Teacher Aid 08/2015 - 06/2016

●Collaborated with the teacher to create and facilitate lesson plans.

●Worked with Spanish speaking students to help them understand the lessons of the day.

●Escorted students throughout the school to ensure their safety and timeliness.

●Assisted the teacher with grading student papers.

Child Care/Daycare Hyattsville, MD

Child Care Giver 08/2014 - 08/2016

●Helped maintain a safe environment where the children can develop.

●Assisted with the children’s care, such as feeding them meals and following their sleep schedules.

●Teach them the ABC’s and sing along with them.

●Encouraged the infants to develop physically, such as sitting up and taking their first steps.

Skills

●Bilingual: English and Spanish.

●CPR certified.

●Team player.

●Great customer service.

●Great multitasking skills.

●Reliable and flexible.

●Fast learner.

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