Support Representative Adult Education

Kadija O. Pullum

*** ********* **. *** * • Louisville, KY 40214 • 502-***-**** • ************@*****.*** Objective Creative Professional that specializes in people. Seeking to obtain a position that allows me to utilize my experience in administration, human resources and accounting combined with my education. Profile

Motivated, personable professional with 15 years of experience in the financial/administrative field. Flexible and versatile – able to work under short deadline requirements and troubleshooting problems that suit the particular situation. Poised and competent in administrative principles with demonstrated ability to utilize these principles in assisting my company. Excellent team-building skills. Skills Summary

• Employee Development

• Ten key/ Data entry

• Explanation of Benefits

• High Production Copiers

• Accounting

• Trainer

• Account Payables

• Communication

• Organization

• Human Resources

• Financials

• Shipping and Receiving

• Ordering Supplies

• Active listener

• Promotes Team

environment

Professional Experience SENIOR ON-SITE SERVICE SPECIALIST

• Assist in training classes for new and existing employees

• Excellent communication and writing skills.

• Proficient with Microsoft Word, Microsoft Excel, Power Point, Outlook etc.

• Motivates employees to have a greater commitment to customer service.

• Ability to implement, develop and conduct new policies and procedures.

• Able to work independently or under pressure.

• Able to analyze situations accurately.

• Able to meet timelines and schedules.

• Assists Site Manager in offering suggestions for improvement

• Coordinate and collaborate with department heads in achieving goals and objectives.

• Directs and leads the Daily Huddle

• Maintain, manage and updates Site Procedure Guides. Employment History Ikon Office Solutions/Ricoh USA Louisville, Kentucky (2012-Present)

• Senior On-Site Specialist (2014-Present)

• Field Support Representative (2013-2014

• On-Site Service Specialist (2012-2013)

Belcan Temporary Service / Faurecia Louisville, Kentucky (2010-2012)

• Machine Operator (2011-2012)

Self Employed Louisville, Kentucky (2007–2010)

• Handy Person (2007 – 2010)

Education

Ashford University, Clinton, IA

Jacob Annex Adult Education Center, Louisville, KY Diploma, 1993

307 Meadowood Ct. apt 2 • Louisville, KY 40214 • 502-***-**** • ************@*****.***

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