Elisa Portillo 661-***-****
*****************@*****.***
CAREER FOCUS
Medical Billing / Accounting Clerk / Medical Front Office / Payroll Clerk
PROFESSIONAL PROFILE
Customer service oriented professional with 10-year background in Payroll processing including multiple states (CA, WA, OR, ID, MT, AK) multi union compliance and garnishments for payroll. Experienced in audits: IRS, Health and Welfare, pension and concurrent multiple union audits. Payroll inquiries, and documentation. A/P, A/R, problem prevention and troubleshooting. Adept at working in fast-paced, high volume environments demanding attention to detail and the ability to multitask effectively. Able to utilize excellent verbal and writing abilities to build a strong rapport with personnel, customers, and associates. Demonstrated success in working with multiple unions, large payroll (1500 personnel weekly), quarterly tax and workman’s compensation reporting. Balanced P/R accounts, conducted research and internal audit of payroll accounts and accrual reporting. NCCT certified National Certified Insurance Coding Specialist (NCICS), ICD-10-CM, CPT, HCPCS Coding (certified 2018) and Medical billing. Continual participation in on-the-job training and education to understand the most up-to-date policies and procedures. Outstanding attendance record. Honest and dependable.
KEY STRENGTHS
• Billing and Coding • Payroll Processing • Accounting Clerk
• EHR Management • Account Reconciliation • A/P, A/R Management
• General Office skills • High Volume Processing • Contract Accounting
• Customer Service • Research & Audits • Cross Training
EXPERIENCE
Payroll:
• Coordinated and processed payroll for up to 1500 employees, multiple states, multiple unions.
• ACH money transfer for direct deposit, express tax payments for 941 liabilities.
• High volume data entry, speed and accuracy required.
• Created and assembled training materials for payroll practices, manpower hours and job costing reporting practices, including pay differential. Excel tax log: Federal 941, State tax (DE-6) and Disability Reporting.
• Developed: Booklet on report searches for CA Workman’s Compensation Audit, Excel spreadsheet to maintain employee benefit accruals for benefit entitlement.
• Implemented procedures to guarantee optimal response times for payroll time card submissions, & pay inquiries.
• Responsible for accurate reporting for Pension and Health and Welfare eligibility and payments.
• Able to handle sensitive matters with professional, empathetic, and respectful demeanor.
Accounting:
• Developed and integrated invoicing system to ensure payments credited to applicable invoices which avoided confusion of applied monies and therefore saving time on redundant inquiries and extra personnel expenses.
• High volume invoicing (A/P) and cash receipts (A/R).
• Bank Reconciliation, Expense account reconciliation and reimbursement.
• Developed internal system for expense account analysis.
• Developed internal system for garnishment payments and timeline.
• Set up vendors, entering invoices, payment processing.
• Vendor accounts reconciliation.
• Developed and initiated a system for aging A/R reporting and corrective action to cut back outstanding receivables which helped boost profit margins.
• General office, filing, phones, correspondence and email.
Medical Office:
• Medical billing and coding: ICD-10-CM, CPT, HCPCS certified (NCICS 2018).
• Medical office principles and Insurance claims management.
• Process, print medical records, foundational medical office skills.
• HIPAA Certified, First Aid and CPR Certified (2018).
• Understanding and apply third-party billing guidelines.
• Understanding and apply managed care policies and procedures.
• Medical Record (EHR) updates through Advanced MD.
• Medical Records payments and printed Explanation of Benefits (EOB) using Noridian program.
• Patient account adjustments and re-billing using Advanced MD.
Computer Skills:
• Proficient and accurate data entry for order processing systems such as: NextGen, Harris CareTracker, ProPak, CPAS and QuickBooks.
• Computer software: Windows, Microsoft Office Suite, Outlook, E-mail, QuickBooks, and Internet research .
• Accounting software: Noridian program, Advanced MD, DRAKE Accounting Software, ADP PayeXpert 16,
SBS Payroll System, Reflections, & Kronos Timekeeper.
RELATED EMPLOYMENT HISTORY
Marty Davis Bookkeeping & Tax Service • Bakersfield, CA October 2019 to May 2020
Payroll & Accounting Clerk
OMNI Family Services • Shafter, CA August 2018 to January 2019
Medical Records Clerk
M. Woods Cosmetics Plus • Bakersfield, CA October 2004 to May 2013
Office Manager
The Bakersfield Californian • Bakersfield, CA July 2004 to October 2004
Temporary Payroll Coordinator
Accountemps • Bakersfield, CA January 2003 to June 2004
Accounting Clerk
City of Arvin (AppleOne) • Arvin, CA September 2002 to January 2003
Payroll/Front Office Clerk
Wonder Bread and Hostess Cakes • Tacoma, WA April 1999 to January 2001
Payroll Specialist
EDUCATION
San Joaquin Valley College • Bakersfield, CA
Major – Medical Office
HIPAA Certification
Keyboarding Skills 50 w.p.m.
AHA, BLS-HCP – CPR Certified (2018)
NCCT – National Certified Insurance Coding Specialist • Bakersfield, CA
Certified (2017-2018) – NCICS – ICD-10-CM, CPT, HCPCS
Santa Barbara Business College • Bakersfield, CA
Major – Computerized Accounting
Castle Park High School • Chula Vista, CA
Diploma - College Preparatory Emphasis
- Excellent references will be furnished on request -