Territory Manager Training

THOMAS MILLER

************@***.*** 360-***-**** Rochester, WA 98579

Summary

Results-oriented Territory Manager with substantial industry experience. Recognized for developing territory plans and strategies resulting in 40% sales increase. Achievement-oriented individual talented at revamping operational procedures to drive profits.

Customer-focused leader adept at developing high-performing teams to exceed performance standards. Well-versed in driving business growth and delivering quality customer service. Develops and implements business and territory plans.

Skills

Staff evaluation

Price structuring

Marketing expertise

Sales leadership

National account management

Key account development

Market and competitive analysis

Sales tracking

Sales territory growth

Financial records analysis

Compelling leadership skills

Multidisciplinary team leadership

Brand-building strategies

Profit and revenue-generating strategies

Recruiting and hiring

Experience

WOODSIDE Communication Olympia, WA

Territory Manager

03/2005 - 01/2012

Boosted division performance by maximizing territory customer base and profit percentages

Researched and analyzed data and reports to identify trends and optimal sales strategies.

Trained staff members on effective sales techniques, boosting individual and group goal attainment.

Managed fleet of 500 vehicles and 7 offices in 3 states.

Fred Meyer Salt Lake City, UT

Store Director

07/1993 - 11/2005

Oversaw inventory management through cycle counts, audits and shrinkage control.

Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.

Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.

Maintained inventory, checking stock and keeping up with fluctuating supply and demand.

Fostered healthy team environments to promote collaboration and boost productivity.

Met budget targets by controlling expenses and eliminating wasteful behaviors.

Increased store revenues by cultivating new customers, providing superior service and applying pricing strategies and up-selling techniques.

Secured store perimeter and enforced safety procedures to minimize losses and protect assets.

Met financial objectives by preparing annual budget and scheduling expenditures.

Hired, coached and mentored team of 250 sales representatives.

Regional training manager for store director candidates.

Ace Hardware Forks, Washington

Store Manager

10/1985 - 05/1993

Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

Managed inventory tracking and physical inventory counts to minimize loss.

Oversaw inventory management through cycle counts, audits and shrinkage control.

Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.

Strengthened work flow productivity by hiring, managing and developing top talent.

Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.

Education and Training

Utah State University Logan, UT

Associate of Arts

12/2004

Weber State University Ogden, UT

Associate of Arts

06/2002

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