Emergency Management Protection Officer

Susan Carruth-Street

**** ******* ***. *******, ** 38114 901-***-**** ***********@*****.***

Professional Summary

Knowledgeable and dedicated professional with extensive experience in the security and home health care industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer and client satisfaction while contributing to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills

Emergency management

Theft prevention training

Background investigations

Dispatch

EMR / EHR

Responding to emergencies

Chronic disease management

Companionship and emotional support

Work History

Security Officer, 11/2016 to Current

Phelps Security Inc. – Memphis, TN

Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.

Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Receiving Clerk, 08/2018 to 12/2019

Future Electronics – Southaven, MS

Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders, both nationally and internationally.

Worked with inventory managers and unloaders to plan deliveries.

Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.

Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.

Picker Packer, 10/2017 to 02/2018

Milwaukee Tools – Olive Branch, MS

Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.

Kept records accurate and current by documenting all movements in company system.

Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Security Guard, 02/2016 to 11/2016

Copeland Security – Germantown, TN

Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.

Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.

Remained flexible in rapidly changing environments and adapted to developing situations.

Security Guard, 08/2015 to 03/2016

Clarion Security – Memphis, TN

Monitored employee activities, confirming compliance with security regulations.

Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.

Patrolled sites on foot and by vehicle to provide visible deterrence to incidents and respond quickly to disturbances.

Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

Certified Nursing Assistant, 01/2011 to 08/2015

Staff Co. – Cordova, TN

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Education

High School Diploma

Nation High School - Charlotte, NC

Certifications

Certified Protection Officer (CPO)

CPR certified through American Heart Association

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