Joshua Werdein
P: 417-***-****
-MEDIACOM:
Job title: Business Coordinator
Springfield, Mo – United States
to: July, 20th 2015 to Present
Description:
Scheduling orders, prewires, Installs & all conference calls for MVS & PRI services for businesses. Also keying orders to reflect what the business order has ordered from our sales department.
July 2015 to July 2016
Vacation Sales Specalist
Trophy Run - Springfield, MO
November 2014 to July 2015
-T-MOBILE - Springfield, MO
Title: technical support specialist.
Helped customers with technical difficulties with their cell phones. Also provided floor support for supervisors.
September 2012 to October 2014
Sales Agent/Quality Assurance Manager
GOLD MOUNTAIN COMMUNICATIONS - Springfield, MO
April 2011 to February 2012
• Made cold calls selling Vacation Packages Springfield, Mo
• Helped other employees get their sales to go through April 2011 to February 2012
• Took Credit Card Payments over the phone as a
Quality assurance manager.
• Read through a verification script with the customer after the credit card transaction was processed.
Trained new and older employees' that were having trouble on the phones.
Springfield, MO
STRATEGIC FUNDRAISING:
Raised funds for non-profit and Republican organizations while achieving an average of over 125 percent performance weekly during my time employed.
Professionally worked with donors over the phone to maintain the clients' satisfactory goals.
Describe your position and any significant accomplishments.
Office Representative
GOOD TO GO - Tacoma, WA
March 2007 to September 2007
Office representative handling clients' personal accounts.
Made phone calls to contacts regarding their accounts. Also assisted with clients who came into the office to renew or discuss payment options.
Managed the cash register
Customer Service/Catalog Sales
BASS PRO SHOPS - Springfield, MO
April 2006 to June 2006
Handled catalog sales.
Placed orders for customers.
Handled customer complaints and made sure they were satisfied with the end results.
Supervisor/Painter
-L.C. JERGENS - Seattle, WA
January 2005 to March 2006
Removed led based paint from naval base homes.
Supervised a group of six to seven people.
Operated spray paint equipment.
Led Removal Certified
Sales
-MICROTEK SOLUTIONS - Springfield, MO
June 2004 to November 2004
Cold calling.
Sold ink cartridges to businesses.
Additional info:
Graduated from Aurora High School in 2004
Completed 1 1/2 years of college at OTC
Sports Management certificate via Sports Management World Wide