Human Resource

Kaitlyn Crum

510-***-**** - ************@*****.*** - www.linkedin.com/in/kaitlyn-crum

Education

Johnson & Wales University - College of Culinary Arts Denver, CO

Associate in Science, Baking and Pastry Science May 2018

Johnson & Wales University - College of Hospitality Management Denver, CO

Bachelor of Science, Management May 2020

Johnson & Wales University - College of Business Online

MBA, Human Resource Management Anticipated, May 2022

Experience

James and The Giant Cupcake Oakland, CA

Bakeshop Associate, Internship Aug 2010-July 2018

Bakeshop Associate Nov 2020-Dec 2020 Oakland, CA

Assisted in frosting a variety of cupcakes

Prepared buttercreams and batters daily using a stationary mixer

Scooped and baked cupcakes

Maintained store front, assisted customers, online orders, and check out

Experiential Education & Career Services, Johnson & Wales University Denver, CO

Office Associate Aug 2016-Mar 2020

Responsible for being the office receptionist and a general resource for students

Duties include answering calls and taking messages, making appointments, making promotional flyers for events, assisting with various office duties as they arise

Smitten Ice Cream San Francisco, CA

BOH Lead May 2017-Aug 2018

Kitchen Production

Ensure all product quality, facility cleanliness, and food safety standards are upheld during and after production of all menu items

Ensure accurate execution of all preparation techniques and methods, including and syrups, caramels, sauces, and baked items

Partner with Culinary Director and the kitchen team to ensure smooth operations in the central kitchen facility

Mrs. Kim Thompson Bliss Oakland, CA

Private Events Caterer Aug 2010-July 2018

Mrs. Thompson Bliss is a philanthropist and community advocate within the city of Oakland who hosts many fundraisings events

Job functions varied throughout the years, but duties included greeting, assisting with food prep and serving both food and beverages

Assisted with clean up

Skills

Computer: Microsoft Word, Outlook, Microsoft Excel, Google, PowerPoint, Google Doc, Canva

Management: Customer Service Orientated, Retail Sales Experienced, Certified Food Safety Manager. Leadership, Management

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