Front Desk Niit
Resume:
KUMARI
PRIYANKA
BSc(IT) from NIIT
CONTACT
***.******@*****.***
PATNA, IN
SUMMARY
A confident and enthusiastic professional
possessing well developed communication and
interpersonal skills with an ability to understand customer specifications and deliver solutions.
SKILLS
PROFESSIONAL EXPERIENCE
BRANCH BANKING
IDBI BANK BIHAR
April 2013 - April 2014
HIGHLIGHTS
VOLUNTEERING EXPERIENCE
EDUCATION
BSc(IT)
NIIT PATNA, IN
72%
Intermediate - 12th
High school certificate PATNA, IN
61%
Matriculation -10th
Secondary school certificate PATNA, IN
63%
Branch operations
Multitasking
Creative problem solving
Customer focused empathy
Professional and friendly
Telecommunication skill
Customer needs assessment
Customer Relationship Management
Positive attitude
MS Office
SQL
Responsible for performing a wide range of routine branch and customer services duties.
Professional and courteous customer service with high level of integrity and accuracy.
Experience in cash handling, balancing drawers and inventory management.
Exceeded quantitative metrics on customer satisfaction, customer retention, and inquiry volume.
Generated customer leads and convinced them to purchase policies. Increased average customer order size for new customers by 15% by quickly understanding their needs and recommending the right product offerings.
Performed as good teller service executive and also branch operation executive.
Front desk executive in Book and Job fairs.
Contact this candidate