SEOUDI
MOHAMED ALI MAHMOUD
Assistant Food and Beverage
Operations Manager
CONTACT
PHONE:
LinkedIn:
www.linkedin.com/in/seoudy-afify-
EMAIL:
******.*****@*****.***
Address:
10th of Ramadan city / Cairo / Egypt
LANGUAGES
-Arabic Mother Language.
-English Fluently.
-Frensh Fluently.
-Russian Good Communication
-Italian Good Communication
-Germany Good Communication
EDUCATION
Studied Hotel Management at faculty of tourism and hotels
Bachelor's degree
Field Of Study Hotel/Motel Administration/Management
Graduation2002 – 2006
Professional Diploma in leadership Management
Field Of Study Hotel/Motel Administration/Management
Graduation 2018 – 2018
Diploma in Business Administration
Graduation 2020
COMPUTER SKILLS
TRANING RECEIVED
OBJECTIVES
Assistant Food and Beverage Manager with 6 years of Banquet and Restaurants management background, 17+ years of extensive experience working in a highly Chain hotels., expertise in managing day to day food and beverage operations within provided budgets guideline and Highest Slandered, Professional in fostering a team Building environment and goal setting, Leading Collages by attracting, recruiting, Training, Observing, Couching, Appraising talented personnel, Excellent communication skills and Used to multicultural environments, catered to parties that served more than 400 guests including golf outings, weddings, and special events. An expertise of mine is customer relations, floor planning, and menu development. A dedicated, hardworking, professional with operations experience and offering great customer service. Highly efficient, service-oriented and resourceful.
PERSONAL SKILLS
- Staff Training, Schedule, Experience with Medical Records, General Knowledge of Computer Software, On Time and Reliable. Weekend Availability, Works Well as Part of a Team or Individually, Excellent Multi-tasker, Rapid Order Processing, Conflict Resolution Techniques, Results-oriented, Marketing, And Advertising.
SKILLS
-Creative in Solving Complex Problem
-Critical Thinking
-Creativity
-People Management
-Professional Leadership & Management.
-Clear Communication.
-Ability to Meet Deadline and Multitask.
-Professional in how to Handling Working pressure.
-Excellent Customer Service.
-Time tasks Management
-Entrepreneurship
-Coordination with other
-Emotional Intelligence
-Service Orientation
-Negotiation
Cognitive flexibility
Adaptability
WORK EXPERIENCE
ASSISTANT FOOD AND BEVERAGE OPERATIONS MANAGER
MILLENNIUM & COPTHORNE HOTELS AND RESORTS
MILLENNIUM CENTRAL Kuwait DOWENTOWN Hotel
Dec 2019 – Jan 2021
Employment Duration
Fully responsible for overall operation of Food and Beverage Operations. (Banquet, Conference, outside catering and 02 restaurant), observing the food Beverage Expanses, focusing in daily revenue and ensure it’s as per forecasted. Maintaining high service standards. Handling yearly Budget, caching and Guiding the team .
BANQUET AND CONFERENCE OPERATIONS MANAGER
Copthorne Kuwait City Hotel
Dec 2018 – Dec 2019
Employment Duration
Fully responsible for overall Banquet Operations and Banquet Sales . (Banquet, Conference, outside catering), observing Banquet Expenses, focusing in daily revenue and ensure it’s as per forecasted. Maintaining high service standards. Handling yearly Budget, caching and Guiding the team .
CATERING OPREATION MANAGER
EL Faisal catering &wedding Preparation Company
Oct 2018 – Dec 2018
Fully responsible for monitoring the quality of the food and service, for making sure that their areas perform well. Also achieving good quality within a budget and maintaining high standards of hygiene and customer satisfaction.
Assistant Banquet and conference operation Manager
Millennium Hotels and Resorts
Al Jahra Copthorne Hotel and Resort
Feb 2013 – Sep 2018
GENERAL DUTIES
. Provides and maintains the highest standard of guest care and service. Ensures that you and all reporting staff maintain a high standard of personal hygiene and grooming at all times. Ensures that designated uniforms are worn well pressed and in a good state of repair and to ends
InterContinental Hotels Group (IHG®)
oRESTAURANT MANAGER
Oct 2010 – Jan 2013
Marsa Alam, Red Sea Governorate, Egypt
Managing and operate the restaurant with Best service and high standards. Coordinate with others to have a high Guest satisfaction.
Head Waiter / Assistant Restaurant Manager
Sep 2008 – Oct 2010
Hurghada, Egypt
Assist Restaurant Manager, Coaching, guiding and Training the team to have high service standards levels.
CAPTAIN / HEAD WAITER
Palm Royale Hotel and Resort
Feb 2007 – Aug 2008
Hurghada 1, Red Sea Governorate, Egypt
WAITER
Oberoi Hotels & Resorts
Dec 2005 – Jan 2007
Hurghada - Egypt
WAITER
Steinberger Aqua Magic Resort
Mar 2004 – Apr 2005
Hurghada - Egypt
BUS BOY / WAITER
Marriott Beach Resort
Aug 2002 – Feb 2004
Hurghada 2, Red Sea Governorate, Egypt
.
-Professional in Office
( word, excel, PowerPoint )
- I.C.DL
-Food Materials System
-Opera system
-Fox system
-Symphony system ( Micros )
.
-Budgeting and forecasting.
-Finance and NON- Finance.
-Winning Ways.
-( HACCP ) Healthy and Food Safety
-Marketing is every Body Job.
-Organization Behavior
-Business Etiquette
-Food and Beverage fully standard
-Service Leader ship
-Think Bull Ocean
-Time Management
-First Aid
-Train the trainer
-HIC ( High impact coaching )
- Marketing and NON- Market
-Quality Management
-LAST ( handling Guest complain )
- Professional Selling skills
And allot of More training I skip to Save your Valued time
Hope That My C.V resume And Qualification will Match with Your Expectation
With My Best Regards,
Seoudi Afify