Excels at Customer Service, Quick to learn any new task
Resume:
T
Cynthia
Trexler
Cyntblueyes**@
gmail.com
Way
Simpsonville,
SC, 29681
SUMMARY
Driven and hard-working customer service orientated professional with 22 years experience. I strive to meet goals. I'm a team player and willing to help anyone that needs it. I have been known to go above and beyond to help employees and customers professionally. I like to keep a positive mind frame to get things done.
EXPERIENCE
Men's Supervisor
Simpsonville, SC
Kohl's/ Jan 2016 to May 2021
I was hired as a part time employee. I worked my way up to women's supervisor. During that time I merchandised product so it was appealing and flowed. That in turn raised sales. When one of the managers left on medical leave, I was promoted to take her place for about 8 months. I was in charge of our customer service score and motivating employees to process credit cards. Some other duties I had were making sure everyone was doing what they were supposed to be doing, taking care of all the management calls, cash office, closing the store and preparing the store for when we opened the next day. As of right now, I am men's supervisor with management authority. I also share responsibility of getting clearance rounds done in a timely manner. I have always continued to push credit and customer service. I have a great rapport with the customers. One of the major roles I play at Kohl's is a customer service rep. I address all customer concerns and resolve them promptly. I always have a positive attitude and maintain a smile.
Server
Simpsonville, SC
Applebee's / Jan 2016 to Jan 2017
I was a server. I delivered great customer service and had everything out in a timely manner.
I was cross trained
Spartanburg, SC
Old Navy / Apr 2007 to Aug 2009
I was in charge of the fitting rooms and the toddler section. I also did shipping and receiving, markdowns, and displays. I worked on projects in groups and on my own. I was able to multi-task and get the job done in a timely manner.
Manager
Spartanburg, SC
Subway/ Apr 2005 to Jun 2006
I worked as customer service preparing meals for customers and promoted to manager based on performance. This included opening the store seven days a week, ordering supplies, preparing food, cashiering, store promotions, supervising, scheduling, and hiring employees. Management Trainee
Burlington, NC
Foot Locker/ Nov 2003 to May 2004
I was training to be a manager.
EDUCATION AND TRAINING
No degree-I attended for 2 years : Psychology
Spartanburg Community College
Spartanburg, SC
High School Diploma
Dorman High School 2002
Roebuck, SC
SPECIAL SKILLS
* Dedicated and hard working
* I take pride in what I do.
* I believe teamwork is crucial in the work environment.
* A fast learner and eager to learn
* Multi-task
* Works well under pressure
* Remains positive
* Has extensive customer experience
Contact this candidate