Customer Solutions Sales Manager

Contact

619-***-**** (Mobile)

Gabriel Chavez

********@******.*** Consumer Acquisition Level 1 Sales Manager

Greater Phoenix Area

www.linkedin.com/in/gabriel-

chavez-452666210 (LinkedIn)

Experience

AT&T

10 years 7 months

Consumer Acquisition Level 1 Sales Manager

January 2018 - Present (3 years 4 months)

Greater Phoenix Area

Responsible for consulting with direct sales teams and customers to provide

technical expertise regarding the design, customization, implementation and

account management of technical products/services/applications/solutions.

Provides subject matter expertise regarding technical issues relating to sales.

Advises customers on suitability of products based on technical needs.

Prepares proposals, presentations, or bids, including developing pricing.

Develops strategic plans related to the customer and the proposed solution/

sale. Researches and develops customer solutions with AT&T external

partners, including design and engineering. May manage and coordinate

the sales and/or technical team in support of the sale of the most complex

products and services to a customer.

Retail Sales Consultant

October 2010 - January 2018 (7 years 4 months)

San Jose, California, United States

Developed and attain customer experience and sales objectives for store. Sell

all products and services offered by the Company. Meet all sales objectives.

Handle all administrative aspects of the sale including: completing customer

contracts and warranties, pulling products from inventory, accepting customer

payments and filing the completed orders. Maintain strong knowledge of

all products, accessories, pricing plans, promotions and service features.

Maintain knowledge of competitive offers and provide critical market feedback

to the Store Manager regarding local competition and product/service needs.

Handle service inquiries from customers. Provide efficient, courteous customer

service and assist in all aspects of product offerings and services. Ensure an

extraordinary customer experience.

Education

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Robert T Elliot

High School Diploma, General Studies · (September 1995 - June 1999)

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