Brittani Ford

**** ******** ***** ****, ******, NC, 27703 * 919-***-**** * adnnsr@r.postjobfree.com

EXPERIENCE

DOORDASH (Durham, NC)

Delivery Driver, Feb 2021 – 03/2021

Order and/or pick up food from varying restaurants and deliver them to customers.

Use the Dasher app to find customer.

Use the Dasher app to contact customer service.

Perform and maintain all safety protocols according to the FDA.

Ensuring customer knows their order has been delivered via Dasher app.

INSTACART (Durham, NC)

Full-Service Shopper, Nov 2020 – 03/2021

Shop and deliver essential and groceries to the customers via car.

Use the Instacart app to chat (text or call) with and find customer.

Use the Instacart app to contact customer support.

Keep groceries intact throughout delivery.

Ensure customer receives their order and knows it has been delivered via Instacart app.

POSTMATES (Durham, NC)

Postmate, Nov 2020 – 03/2021

Delivering food and other essentials to the customer via car.

Use the Fleet app to find customer.

Use the Fleet app to contact customer service.

Perform and maintain all safety protocols according to the FDA.

Keeping customer orders intact throughout delivery.

Ensuring customer knows their order has been delivered via Fleet app.

APPEN LIMITED (Remote)

Data Analyst, 11/2019 to 03/2021

Completed in-depth tasks and reviews of the quality of advertisements across various media (ex. Yahoo, CNN, Google, etc.).

Identified and classified entities (ex. cities, celebrities, places, etc.) in social media posts.

Evaluate the quality of landing pages to determine efficiency and reliability for users.

Completed surveys on social media posts to determine their relatability to the user’s specifications (ex. city, town, country, state, etc.)

Generated inquiries based on news articles to determine validity of the information given.

EDUCATION

NORTH CAROLINA CENTRAL UNIVERSITY

Durham, NC

Completed some coursework towards Bachelor of Science in Nursing (BNS) * September 2017- May 2019

ADDITIONAL SKILLS

Customer-focuses

English Language (Native)

Time Management

Communication

Sales and Marketing

Retail

Windows/Android Operating System

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