Support Associate Data Entry

Ms. Channel Walker

WORK EXPERIENCE

Technical Support Associate, Fiserv, 2018-2020

·Provide customer support for different financial institutions

·Answer inbound calls through internet system

·Support password reset department

·Transfer calls to appropriate institution

Data Entry Specialist, Transcore, 2015-2018

·Reviewed approximately 2,000 images daily

·Processed and rejected unclear pixilated images in accordance to policy standards

·Utilized a remote desktop for VDOT Toll administration

·Provided liaison and data entry support

Call Taker, Physicians Transport, 2013-2015

·Facilitated emergency transport for patients

·Faxed paperwork to finalize transport

·Called facilities to confirm pick up and drop off locations

·Dispatched emergency ambulances to destinations

Receptionist, EWA, 2012-2013

·Managed multi-line switchboards

·Signed for incoming packages

·Signed in visitors with active clearance

·Booked conference rooms for multiple employees

·Ordered office supplies and restocked coffee makers

Ashburn Virginia, Zip 20148

*.******@******.***

571-***-****

Seeking: $[45,000]

EDUCATION

Associates of Science from The Los Angeles Film School

SKILLS & ACHIEVEMENTS

Certified Avid Pro-Tools Operator

Audio Engineering Certificate 100 hours of completion in studio training

CPR/ First Aid Certified

Technical support fundamentals Certificate

COMPETENCIES

Microsoft Word- Advanced

Microsoft Excel- Intermediate

Microsoft PowerPoint- Advanced

Microsoft Publisher- Intermediate

Microsoft Outlook- Advanced

Microsoft Access- Intermediate

SharePoint- Intermediate

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