ANNA MARIA CASTRACANE

**** ** ** ******

Montreal, Quebec

Canada H1Z 3H9

Tel 514-***-**** adnnmg@r.postjobfree.com

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Enumerator agent

Census 2021

**** – 2016 Grisport Canada Laval QC

Operation Manager

Scheduling road shows for footwear for Costco warehouses across Canada

Negotiate rates with several transport companies for road show transfers

Advising agencies of transfers

Managing replenishment of stock

Occasional on-site supervision of footwear displays in Montreal region

Order and billing preparation for clients in simple accounting (Sage 50)

Enter daily sales report in (Sage 50)

In charge of all the returns and many more duties related to the company

2013 Boutique Ambre Montreal QC

Salesperson

For Joseph Ribkoff

Boutique closed

2008 -2009 Telepage Montreal, QC

Customer service (worked from home)

2002– 2008 Trans Union (credit bureau) Montreal, QC

Team Leader

Prepare contracts open accounts and creates codes to access our date base for new members, set them up in the system and do the monthly billing (Canadian & US members)

Trained our members how to use Trans Union credit bureau system

Investigations on consumer files and fraud victims

Public relation/Customer service/Technical support

Dealt with banks, collection agencies, big and small corporations

Obtained a certificate for customer service approach

Supervised 11 employees

2001-2002 Laniel Canada Montreal, QC

Cashier

Taking orders for customers ( wholesalers) and invoicing

1994–2001 Bonus & Beausoir ( 2 convenience stores) Montreal, QC

Owner/Manager/Public Relation

Managed 10 employees

Business was sold in 2001

1986–2000 Equifax Canada (credit bureau) Montreal, QC

Senior Commercial Investigator

Company investigations

Verification at the Montreal Court House for transfer of properties in stock

Taken consumer at the door and help them with their credit file

Skip tracing for TUCCI ( lawyer’s firm)

Prepare a Major Debtor report on big corporation every month (80 page report) ex:

Imasco Ltd./Shopper’s drug mart/Pharmaprix

Trained and forming new and old employees

Obtained a certificate in business information

Consumer Relation

1980-1985 Royal Bank of Canada Montreal, QC

Current account/head office of Montreal 1PVM

Customer service/Public relation

Commercial deposits/preparing the monthly statements

Bank statement analyst ( security, kiting and fraud)

In charge of Canadian Saving Bonds & Gold Bars for clients and corporations

1977–1980 Dawson College Montreal, QC

DEC in Social Science

Social skills, team work, resourcefulness, good judgment, initiative and autonomy

Language English, French and Italian

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