Iloilo Occidental

JOEVIC P. SECCIONA

Address: Blk** Lot**a Cavite Viejo Sub Centennial rd. Gahak-Kawit, Cavite

Contact No.: 095********

E-mail Account: **************@*****.***

OBJECTIVE:

Seeking a challenging opportunity where I will be able to utilize my strong organizational skill, educational background and ability to work well with people, which will allow me to grow personally.

ACADEMIC BACKGROUND

Tertiary Course: BACHELOR OF SECONDARY EDUCATION

(Major in English)

Iloilo State College of Fisheries

(S.Y. 2017-2018)

Secondary E.B. Magalona National High School

E.B. Magalona, Negros Occidental

(S.Y. 2012-2013)

Primary Rita Lovino Elementary School

Brgy. Tuburan, E.B. Magalona, Negros Occidental

(S.Y. 2007-2008)

EMPLOYMENT HISTORY

2018-2019

TeleTech Customer Care Management Phils., Inc.

Customer Service Representative

Managing incoming calls and customer service inquiries.

Generating sales leads that develop into new customers.

Identifying and assessing customers’ needs to achieve satisfaction.

PERSONAL QUALIFICATIONS

Nickname: Amen

Sex: Male

Age: 23

Height: 5’9”

Weight: 72 kilos

Date of Birth: November 17, 1995

Birth of Place: E.B. Magalona, Negros Occidental

Civil Status: Single

Citizenship: Filipino

Religion: Roman Catholic

Languages: English and Filipino

SKILLS:

Good communicative skills

Customer friendly

Computer literate

Good listener

Constructive feedback

Body language

Conflict resolution

Negotiation skills

Time management

Knowledge management

Presentation skills

QUALIFICATIONS:

Honest person

Dedicated and hardworking individual

Exceptionally versatile and adoptability

Exposed and interacted with a wide variety of personality

Ability to advance to a higher job levels with active efforts to development and advancement

Willing to render overtime

Artistic and creative

CHARACTER REFERENCES

Dr. Erwyn O. Valencia

College Dean, Iloilo State College of Fisheries

Dumangas, Iloilo

Mobile No.: 092********

Prof. Erie D. Pedregosa

College Professor, Iloilo State College of Fisheries

Dumangas, Iloilo

Mobile No.: 094********

Connie Z. Arbas

Manager, TeleTech Customer Care Management Phils., Inc.

Dumaguete, Negros Occidental

Mobile No.: 099********

Janice M. Lanaza

Manager, TeleTech Customer Care Management Phils., Inc.

Bacolod, Negros Occidental

Mobile No.: 094********

Contact this candidate