Jodi Falk
*** ********** ***** ****** *****, MN *5009
651-***-**** ******@*****.***
https://www.linkedin.com/in/jodi-falk-a609332
CORE COMPETENCIES
Team Management Accounts Payable/ Receivable Troubleshooting Reconciling Account Information Efficient Team Player QuickBooks MS Office Great Plains ADP Communication Skills EXPERIENCES AND ACHIEVEMENTS
PLATINUM CODE Lakeville, MN September 2020-March 2021 Accounts Receivable/Collections
● Reach out to sales team and customer to work out and schedule payments
● Post customer payments via credit cards, checks and ACH RED WING SHOES Red Wing MN January 2018- April 2020 Accounts Receivable Representative
● Post customer payments by recording transactions and by matching invoice and credits to payments.
● Reaching out to customers to handle any troubleshooting with payments.
● Helping customers with account information.
SENIOR CENTER OF CANNON VALLEY Cannon Falls MN June 2017- January 2018 Program and Volunteer Coordinator
● Help schedule and organize events, day trips and vacations.
● Coordinate with the hospital to schedule volunteers for the Meals on Wheels Program.
● Answered phones and helped walk in customers.
● Worked individually and with a team to fill out paperwork to apply for and find grants.
● Completed administrative tasks to help the office run smoothly. MAYO CLINIC Rochester MN September 2016- December 2016 Accounting Assistant
● Work collaboratively with managers to align position tracking of new hires and transfers.
● Keep information updated and current on employees in each building. OVATION BRANDS Eagan, MN January 2016-April 2016
Payroll Team Member/HR Service Representative
● Work as part of the payroll team as we completed payroll for the week.
● Aided employees with troubleshooting on their paychecks.
● Completed a number of tasks to support daily operations of the department. CANNON TACKLE Dennison, MN July 2012 – August 2015 Customer Service Representative/Accounts Payable & Receivable
● Completed a number of administrative tasks to support the daily operations, including sales orders, purchase orders, and accounts payable/receivable.
● Interacted directly with customers, vendors and sales team to answer questions and resolve issues.
● Took on additional responsibilities when other coworkers were unavailable.
● Designed and developed procedures for collections. EDUCATION
MA - Management, St. Mary’s University of Minnesota-2012 BS - Human Resource Management, St. Mary’s University of Minnesota-2010