Ngozi Igbokwe

*** ******** ****** ********* *******, MD

Phone: 240-***-****

E-mail: adnn69@r.postjobfree.com

EDUCATION

Bowie State University

Bachelor of Science, Social Work

GPA: 3.3, Dean’s List

May 2020

PROFESSIONAL EXPERIENCE

Medstar Southern Maryland Hospital Center September 21, 2020- Present

Part-time: 36 hours

Mental Health Technician

Administer direct assistance to patients, observe patients’ needs whether physical or emotional

Possess organizational skills to provide aid to the psychiatric program

Assist in managing patients’ vital medical documents

Ensuring patients’ safety at all times (when patients become agitated, it is my responsibility to be proactive in order to prevent an incident from occurring

Conducting daily group meetings that cover the rules of the unit, answer any questions patients’ may have

Document patients’ activity by doing a 15-minute round board

Wendy’s Fast Food Restaurant Dec 30, 2019-September 21, 2020

Part-time: 20 hours

Executive Store Intern ǀ Corporate Relations ǀ Customer Relations & Dinning Experience

Consistently maintains high standards of customer service during high-volume and fast paced operations

Collaborate with Wendy’s Headquarters, Regional, and Local staff to develop and redefine food safety, branch sanitation, and health & hygiene policies to continue serving customers safely during the COVID-19 pandemic

Train staff to properly assemble food orders while adhering to health standards and policies

Efficiently operate cash register for cash, check, and credit card transactions

Rims Center for Enrichment & Development Sept 4, 2019 -Apr 30, 2020

Part-time: 20 hours

Capstone Intern ǀ Life Counseling ǀ Behavioral & Family Mental Health

Assisted students with their various homework assignments in the fields of math, reading, social studies, and science

Served as an assistant to therapists during therapy sessions with students (inquired about student’s day -to-day activities and their current mental health state)

Lead discussions with students regarding current worldly affairs

Camp Kidz Jun 18, 2018-Aug 14, 2019

Part-time: 20 hours

Life Coach Instructor ǀ Life Counseling ǀ Behavioral & Family Mental Health

Developed lesson plans geared towards the importance of maintaining a healthy mental and physical lifestyle

Chaperoned students on field trips by utilizing a headcount sheet and ensuring that students were safe at all times

Conducted various academic workshops and entertaining activities (talents shows, dances, etc.) for students

Monitored the student’s growth throughout their duration at the camp

Bath & Body Works December 2019- December 2019

Part-time: 20 hours

Stock Associate Waldorf, Maryland

Stocked items on shelves in their respective places

Boston`s Gourmet Pizza & Sports Bar January 3, 2016-August 30, 2016

Part-time: 20 hours

Host

Greeted customers as they arrived, took to-go orders, made reservations for parties, and acted as a server occasionally

Engaged with customers to determine whether they were satisfied with the service and answered all customer inquiries

Delivered precise wait times to customers and tracked waiting lists

Performed cleaning services as needed

SKILLS

• Operating Systems and Networks, Windows 98-10/Vista/7, Macintosh OS

• Software, Microsoft Office Suite, Adobe Photoshop

• Customer Service/ Computer wpm, 60 +

• Computer Peripheral Devices, Fax/printer/scanner/ photocopier

HONORS & ACITVITIES

Bowie State University, Dean’s List (Spring 2018- Spring 2020)

Certificate of Recognition, College of Southern Maryland educational talent search program

Ignite Bowie State University (Spring 2018-Present)

Raices Club at Bowie State University (Fall 2017-Spring 2020)

Social Work Club at Bowie State University (Fall 2018-Fall 2019)

Divine Diversity at College of Southern Maryland (December 2016- April 2017)

Men of Excellence at College of Southern Maryland (2015-2017)

Student 2 Student member at North Point High School, Waldorf, MD (2013-2015)

Our Lady Help of Christians Church Youth Group Member, 2010-2015 (Waldorf, Maryland)

Engaged with individuals to increase our faith in God

Participated in community service, took church-based field trips and worked with other church youth group members.

Contributed to the stations of the cross play

Conducted food drives for individuals in need

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