bar supervisor
Resume:
******************@*****.***
MYRON MASCARENHAS
Executive Profile
Achievement-oriented leader offering nearly 10 years of experience in Hotels, Cruises and
Hospitality Sector.
Highly motivated and intuitive, effective in human relations, and manage to work effectively and efficiently with high productivity
Academic Details
2012: B.Sc. in Hospitality & Hotel Administration (IGNOU)
2008: Completed HSC (Maharashtra state board)
2006: Completed SSC (Maharashtra state board)
Trainings
Completed Certified Level 3 in Food and safety.
Certified trainer in Supervisory Development Programme with The Cruise and maritime voage.
Craft course in Bartending - IHM Mumbai, 2010.
STCW 95 Certificate from Naval Maritime Academy.
Industrial Exposure: Hotel Taj mahal palace and tower (twenty-one Weeks)
IT Skills
MS Excel, MS Word, PowerPoint and Internet Applications
Personal Details
Date of Birth : 26th February 1989
Languages Known : English,Hindi,Marathi,kokani And Basic German
Address : 15/35 BDD Chawl, NM joshi marg lower parel
Location Preference : MUMBAI
Current Salary : €1500
Work Experiences
CRUISE AND MARITIME VOAGE Sept. 2016- Nov. 2019
Food and Beverage Supervisor
Responsible for the detailing planning, organizing and execution of events, meetings.
Preparing duty rosters and allocations.
Ensuring consistent delivery of standards, maintaining processes and upkeep of products.
Responsible for training, performance, and growth and team members
Responsible for controlling and minimization of expense and expenses in the Bar.
Allocation of key result areas and targets for the team members.
Planning and preparing theme hi-tea setups.
Responsible for the maintaining guest satisfaction scores.
Responsible for controlling and minimization of cost for paper and guest supplies.
Displayed excellent customer service and professional serving skills.
Ensured that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
Assisted patrons with order decisions and provided information regarding various beverages.
AIDA CRUISES July 2015- April 2016
Food and Beverage Assistant
Displayed excellent customer service and professional serving skills.
Ensured that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
Assisted patrons with order decisions and provided information regarding various beverages.
Carefully noted and communicated any special instructions related to orders.
Upsold latest products and beverages.
Assisted bartenders by stocking and restocking them with glasses, ice, liquor, garnishes and other supplies.
PALLADIUM HOTEL, MUMBAI Sept. 2013- Nov.2014
Bartender
Took beverage orders from servers or directly from patrons and served the same.
Ensured that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
Provided recommendations and suggestions to guest for choosing drinks and snacks.
Mixed drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
Upsold latest products and beverages.
Subtly surveyed and evaluated customers to ensure no over-consumption of alcohol.
Monitored the sales and maintained records of the liquor inventory and consumption.
Maintained the bar and service area in a neat, clean and organized condition.
Prepared inventory or purchase requisitions as needed to replenish supplies.
Performed other duties as and when assigned by the hotel management.
ITC GRAND CENTRAL, MUMBAI July 2012- April 2013
Food and Beverage Assistant
Maintaining high standards and following LQA standards to enhance guest experience..
Maintaining the inventory of all CGS and follow up of breakages/shortages of the outlet with stewarding department.
Planning and preparation of menus for guest with special dietary requirements and allergies.
Efficiently handling night shift operations in absence of supervisor/manager.
Noting and updating guest preferences, likes and dislikes of the guests for future use.
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