OMOWUNMI YEWANDE ORIJA

Lagos, Nigeria adnmne@r.postjobfree.com +234**********

https://www.linkedin.com/in/omowunmiorija

PROFESSIONAL SUMMARY

Experienced and reliable customer service officer with extensive experience providing assistance in a busy call

center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the

company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems

quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to

following company procedures and winning loyal customers.

EDUCATION

• Olabisi Onabanjo University, Ogun State 2018

Bachelor of Science – Mass Communication

PROFESSIONAL TRAINING

• Domvins Computer Institute (Diploma Certificate, MS Office Suite) 2020

SKILLS & COMPETENCIES

• Administrative Support • Secretarial and Managerial Skills

• Research and Data Analysis • Strategic Planning and Time Management

• General Office Management • Proficient in Microsoft Office Packages

• Logistics Management • Excellent Interpersonal and Communication Skills

• Copy Writing and Broadcasting • Exceptional Problem-solving Skills

• Reporting and Documentation • Strong Team Leadership and Management Skills

WORK EXPERIENCE

Freelance Writer and Editor- Nigeria 2012 – Till Date

• Researches and writes copy for various projects including (but not limited to): commercials, film

scripts, social media campaigns, website content, project descriptions, bios, music writers, poets,

magazines and blogs et al.

• Edits copy and translates them into languages like Yoruba and Hausa.

Presenter/Producer - Nasarawa Broadcasting Service, Nasarawa, Nigeria 2019 – 2020

• Researched topics, developed content and program schedules as well as edited and improved interview

scripts for shows.

• Routinely presented news on TV and anchored a show on radio with over 1000 active listeners, whilst

also handling musical selections and station breaks.

• Drafted and prepared weekly production schedule to production crew and supervisors.

Production/Studio Assistant- KISS FM, Lagos, Nigeria 2017

• Regularly wrote/produced short radio content whilst liaising with the leadership administration on key

editing and production decisions.

• Scheduled guest and live interviews for daily/weekly shows and prepared guests for the interviews.

• Setup equipment for broadcasts and promotions and captured post-show recaps, highlighting successes

and opportunities for improvement.

Reporter and Line Editor - OOU PARROT, Ogun, Nigeria 2017

• Researched, prepared and delivered audience captivating programs and compiled announcement to

materials that will convey information within the given time slot.

• Covered live news, transcribed and edited news stories gathered by other reporters and complied with

proper journalism ethics while writing news articles.

• Assisted with topic organization and show flow, developing new stories as well as radio broadcasting.

REFERENCES

• Available on request

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