Melissa O’Hara
********@*****.***
Mobile: 540-***-****
I am looking for a position that will allow me to grow both professionally and personally.
Computer Skills: Microsoft Word, Excel, and Outlook, Paragon, Syntellic, Xatanet, AS400, QuickBooks.
US1 Logistics LLC, Winchester, VA
Site Manager Dec 2020-Mar 2021
Liaison between US1 Logistics and Home Depot and Tractor Supply
Manage the day to day operation of yard and shuttle operations
Supervise 70 drivers and 5 supervisors
Hiring of all drivers
Payroll
Express Logistics, Winchester, VA
Office Administrator April 2015-Dec 2020
Administrative assistant to Owner of company
Produce invoices to customers for payment
Process payments to carriers for loads
Receive payments from customers
Reconciliation of bank accounts: main and payroll
Office duties: filing, answering phones, correspondences
Estes Express, Winchester, VA
P&D Supervisor January 2014-September 2014
Managed daily operations of LTL operations for local account for Estes Express
Supervised 25 city drivers in 8 different delivery areas
Dispatched all drivers in timely manner by manifesting invoices for each driver
Continuously monitored driver progress of each driver while on the road
Matched drivers to pickups needed in their delivery areas
Ensured drivers are adhering to DOT regulations
Customer liaison for inquiries regarding deliveries and pickups
Martin Brower, Manassas, VA
Transportation Supervisor May 2009-October 2013
Managed daily operations of freight distribution for McDonald’s food chain
On site contact for McDonald’s customers
Supervised 20 to 30 drivers while on shift, total drivers 74
Completed daily delivery schedule
Analyzed delivery data and created problem solvers
Worked within team environment to motive others
Ensured drivers were adhering to DOT regulations
Ensured that drivers dispatch on time and followed their progress while on the road and solved any issues they may arise
Western Express, Winchester, VA
Account Supervisor July 2004-August 2008
Managed account for freight transportation for Kohl’s Distribution Center
On site contact between Western Express and Kohl’s
Supervised 20 to 35 employees at any given time
Planned daily delivery schedule
Matched drivers to load deliveries adhering to DOT regulations
Provided support to other accounts as needed
Investigated damaged claims
Brokered loads via outside vendors
Responsible for driver payroll
Equant, Reston, VA
Circuit Analyst/Data Settlement August 1999-June 2004
Point of contact for NDC (National Data Carrier) Partner accounts
Validated invoices received from partners
Reconciled monthly settlement statements to invoice
Continuously auditing of accounts
Ensured all settlements are completed within monthly deadlines
Corrected price discrepancies on monthly invoices
Researched and provided in-depth analysis for Intl. Billing inquiries
Credit and Collections on accounts
Completed Monthly accruals
Special Projects: Worked on two different billing systems migrations
EDUCATION
Lord Fairfax Community College, Middletown, VA
Business Management