Accounting

Work History

Contact

Skills

Mandisa Brilliant Ngcobo

Responsible and friendly Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Cashier and Assistant

Pennington Pharmacy, Pennington, KZN

Restocked, arranged and organized merchandise in

front lanes to drive product sales.

Helped customers complete purchases, locate items

and join reward programs to promote loyalty,

satisfaction and sales numbers.

Worked closely with management to solve problems

and handle customer concerns.

Checked prices for customers and processed items

sold by scanning barcodes.

Promoted customer loyalty and consistent sales by

delivering friendly service and knowledgeable

assistance.

Efficiently processed new orders, completing daily transactions with remarkable accuracy.

Organized and reported on financial information to document payment histories and assist with sound

financial accounting.

Reviewed weekly sales circulars and monitored price changes.

Processed POS transactions, including checks, cash and credit purchases or refunds.

Reconciled cash drawer at start and end of each

2019-11 -

Current

Address

Pennington, KZN, 4184

Phone

062-***-****

E-mail

mandisangcobo91@gmail.

com

Electronic and

communication systems

Very Good

Purchasing and acquisition

Excellent

Research and data

management

Very Good

Patient care

Excellent

Outstanding

communication and

interpersonal skills

Excellent

Organization, prioritizing,

and multi-tasking

Excellent

Languages

shift, accounting for errors and resolving

discrepancies.

Assisted customers with special services, account

updates and promotional options.

Answered questions about store policies and

concerns to support positive customer experiences. Switch Board Controller

Umdoni Fire Station, Umzinto, KZN

Offered friendly and efficient service to all

customers, handled challenging situations with ease. Participated in continuous improvement by

generating suggestions, engaging in problem-

solving activities to support teamwork.

Demonstrated respect, friendliness and willingness to help wherever needed.

Devoted special emphasis to punctuality and

worked to maintain outstanding attendance record,

consistently arriving to work ready to start

immediately.

Delivered exceptional level of service to each

customer by listening to concerns and answering

questions.

Increased customer satisfaction by resolving fire

disaster related issues.

2019-08 -

2019-11

Finance In-serve Training

Wentworth Hospital, Durban, Kzn

Developed team communications and information

for meetings.

Maintained energy and enthusiasm in fast-paced

environment.

Monitored all company inventory to ensure stock

levels and databases were updated.

2018-02 -

2018-02

Till Packer

Pick n Pay, Scottburgh, KZN

Actively listened to customers, handled concerns

quickly and escalated major issues to supervisor.

Developed and maintained courteous and effective

working relationships.

Demonstrated respect, friendliness and willingness to 2017-12 -

2018-01

Merchandising operations

Excellent

Loss control and damage

prevention

Very Good

English

Excellent

Isizulu

Excellent

Isixhosa

Average

Education

help wherever needed.

Proved successful working within tight deadlines and fast-paced atmosphere.

Actively listened to customers' requests, confirming full understanding before addressing concerns.

Bachelor of Commerce: Accounting

Richfield Graduate Institute of Technology - 44 JOE SLOVO

2016-02 -

2018-12

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