Assistant Customer Service

BA

BAILEY AUMICK

*********@*****.*** 570-***-**** Shavertown, PA 18708

Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assists customers in seĴing up new services, move funds and meet any banking need. Excellent verbal and wriĴen communication skills combined with open and upbeat nature. Intelligent Bank Teller with expertise in Excel and Office. Driven and commiĴed to delivering high level of service and continuous engagement to diverse customer base. Over 5 years experience as front-facing, customer-focused employee. Asset Management

Money Handling

Money Transfer Systems

Regulatory Compliance

Debt and credit management

Excellent communication skills

Cash dispenser operation

Safe and vault operation

MS Office proficient

Reliable

Strong work ethic

Practiced knowledge of bank security systems

Friendly

Approachable

Energetic

Service Federal Credit Union

Bloomsburg, PA

Bank Teller

10/2020 - Current

Helped customers open and close accounts, apply for loans and make sound financial decisions.

Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders. Maintained optimal financial controls by securing funds and making accurate transactions.

Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.

Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.

Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.

Identified and reported suspicious behavior to security personnel as appropriate.

Recommended bank products and services to current and prospective customers.

Explained bank services, financial products and applicable fees to customers.

Stonebridge Brokerage Dallas, PA

Assistant

01/2017 - 04/2020

Organized personal and professional calendars to streamline office communications, scheduling and initiatives.

Drove client retention by delivering exceptional customer service. Prioritized and organized tasks to efficiently accomplish service goals. Summary

Skills

Experience

Demonstrated self-reliance by meeting and exceeding workflow needs. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Lake-Lehman High School Lehman, PA

High School Diploma

06/2019

National Honor Society Member

Bloomsburg University of Pennsylvania Bloomsburg, PA Some College (No Degree) in Buisness Administration/Personal Finance Track I am currently still enrolled in college and anticipate to finish degree online, this is why I am applying for this job. COVID19 has really opened my eyes and showed me I can complete my degree online efficiently while gaining the experience needed for the workforce.

Education and Training

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