Christopher DeFosse

** *** *********** ****

Charlton, MA 01507

adnm6a@r.postjobfree.com

774-***-****

PROFESSIONAL SUMMARY

Goal oriented strategic thinker with over fifteen years of trainer and supervisory experience who is driven by the challenge of maximizing efficiency and minimizing waste. Highly effective at planning, organizing, and implementing processes to maximize work flow while getting the most out of every employee and their skill set. Effective at managing resources, training teams of employees and troubleshooting problems.

WORK EXPERIENCE

2019 – Present KARL STORZ Endoscopy Charlton, MA

Team Lead Material Control, Inventory Control, Robotics, and Stockroom

Lead team of 13 team members over two shifts

Manage autonomous delivery robots

Responsible for Inventory control through cycle counts for entire company.

Create weekly workload schedules for stockroom

Ensure count accuracy of 7,000 parts

Root cause analysis for inventory discrepancies

Run reports for total daily transactions, parts in transit, non-authorized movements, Inventory control

Ensure employees are following company 6S standards

Train new employees as well as employees advancing within the department.

Work with buyers on inventory counts to ensure LEAN standards

Create procedures to increase productivity and eliminate waste

Interview potential new employees

Use SAP to track and control all of our transactions upwards of 2,500 a day

Run daily department and safety meetings

Saved over 100 hours per year by improving stockroom locations of products to minimize teams walking distance for parts most frequently picked.

Redesigned and saved 20% on storage by maximizing products within the warehouse

Lead company in EOED idea implementation for 2019 and 2020.

Responsible for departments error log and ensuring correction for most frequent errors

Monthly and semi-annual preventative maintenance tools within the department.

Ensure chemicals are stored properly and delivered using appropriate PPE

Batch and Serial control

Expiration control on chemicals

2012 – 2019 University of Massachusetts Medical School Worcester, MA

Lead Freight Handler/Trainer

Receive materials such as freight, packages and mail and distribute all items throughout the University of Massachusetts campus

Input packages into pathways system to ensure accuracy and quantity of products previously ordered by the customer

Track packages with use of the internal receiving system and other computer programs

Trained all new employees on the correct processes and patterns of the various jobs within the department

Ensure all daily tasks are completed effectively while following safety and efficiency procedures

Problem solve to resolve any issues that may arise

Worked with management to create and implement LEAN processes to reduce downtime and increase efficiency by 15%

2004 – 2012 Liberty Moving and Storage Leicester, MA

Driver/Trainer

Led a crew of fifteen workers in packing, loading, and delivery of commercial and household goods

Trained personnel on the proper techniques and procedures in this high stress and fast paced environment

Delivered the highest level of customer satisfaction possible in coordination with project managers

Responsible for all personal and materialistic safety in a physically challenging field

Ensured that the job was done with proper time management and efficiency

Inventoried and cataloged products for interstate transport and local relocation

Project Management

2002 – 2004 Millbrook Distribution Services Leicester, MA

Lead Shipping Department/ Equipment Safety Trainer

Lead and training of fifteen hourly associates on five lines and upwards of forty trailers per day

Responsible for the entire facility every other Saturday.

Trained personnel on departmental procedures

Trained all new employees on safety and use of ride on pallet jacks and fork trucks in association with safety manager

EDUCATION

2017 – 2018 University of Massachusetts Amherst Amherst, MA

Isenberg School of Management Cumulative GPA 3.37

Bachelor’s degree in Management; Concentration in Sustainable Management

Honors: Dean’s List two semesters

2001 – 2017 Worcester State University Worcester, MA

Courses in Business Administration Cumulative GPA 3.51

Full time courses from 2001 to 2002; Part time courses from 2015 to 2017;

Honors: Dean’s List final four semesters Recipient of Dr. Leonard Farrey Memorial Scholarship

PROFESSIONAL SKILLS

Analytical Complex Problem Solving, Critical Thinking, Root Cause Analysis

Interpersonal Active Listening, Networking, Mentoring, Training

Management Time Management, Accountability, Organization, Planning Project Management, Experience working with Unions, Training Within the Industry Master Trainer

Technical Robot control, SAP, Sharepoint, MS Excel, MS PowerPoint, MS Word, Pathways Materials Management

Operations Quality Control Analysis, LEAN, CDL Class B

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