Alex Ortiz
Westminster, Colorado
********.**@*****.***
Skills
Windows 10
Microsoft Office
Active Directory
Object Oriented
Programming
2 years of experience (JS,Java)
Ticketing System
3 years of experience
Bilingual
Spanish
Customer Support
3 years of experience
LinkedIn :
https://www.linkedin.com/in/alex-ortiz-
3b7b4915a/
Personal Site:
https://amayadesignllc.com/wp/portfolio/
Education
Bachelor of Science, Computer Information
Systems Graduated 2020
Regis University, Denver, CO
Associate of Applied Science, Networking
Technologies Graduated 2017
Red Rocks Community College, Lakewood, CO
Focus Points Family Resource Center, Denver, CO
April 2021- currently employed(part-time)
Bilingual Spanish Computer course instructor
• Spanish speaking Adult educator. Teaching courses to help non-English-speaking students with computer and internet proficiency.
• Entire Microsoft Office Suite, Zoom, Google Docs, Sheets, Classroom, Drive.
Rhein Haus, Denver CO
April 2016 – March 2020
Server/Trainer, Full-time
• Excellent customer service skills. Received guest compliments on a regular basis. Returning customers
• In charge of orientation of new hires. As head trainer, assisted in creating a training packet that included our restaurant standards and procedures.
• Instructed new employees on how to operate point-of- sales system.