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Hotel General Manager

Location:
Henderson, NV
Posted:
July 09, 2021

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Resume:

Michael Unger phone: 702-***-****

** ****** **** ***** ******: 702-***-****

Henderson, Nevada 89074

E-mail: adnm3j@r.postjobfree.com

Summary of Qualifications

Extensive experience in resort, casino and business management

Exceptional training, mentoring and motivational accomplishments

Aggressive marketing, promotion and special events experience

Employment History

Part Time Trade Shows and Events Henderson, Nevada

Registration, Room Monitor, Badge Scanning Jan. 17 to Present

Informational, Directional, Customer Service,

Transportation assistance, Crowd control.

I currently work part time for several trade show staffing companies, providing convention

customer services to a variety of organizations and industries.

Vegas Investment Properties Henderson, Nevada

Licensed Realtor Sept. 07 to Jan. 15

I was an independent real estate sales agent specializing in single family residential sales, and purchases. I handled real estate purchases for groups and individuals seeking to invest in income properties .

Eagle Group Holdings Las Vegas, Nevada

Chief Operating Officer Dec. 09 to Feb. 12

Responsible for managing and developing an attraction which featured stories, history and artifacts of the city’s MOB era. The Las Vegas Mob Experience had assembled a collection of over 1100 Smithsonian quality artifacts and exhibited them in an animation and special effects format. This attraction was forecasted to become a major tourist destination for Las Vegas but closed due

to other business failures of the owners.

Consolidated Resorts / Soleil Management Las Vegas, Nevada

Dba Tahiti Village Resort Jan.06 to Aug. 06

General Manager

Tasked with the responsibility of opening this project, I assembled the staff, established goals and objectives, trained and set the tone for one of the nicest timeshare resorts in

Las Vegas. The facility had 308 rooms, and was master planned for 2480 rooms. This 27 acre facility, which opened in April 2006 had a 12,000 sq. ft. pool, a convenience store and fitness center, and is was designed to include a spa, restaurant and bars, plus a 7 story parking garage.

Hilton Grand Vacation Company Las Vegas, Nevada

Dba Hilton Grand Vacation Clubs Feb.03 to June 05

General Manager

Supervised and directed all team members at this upscale timeshare resort operation. The facility had 225 units (405 keys – 630 rooms) and a retail deli. Market mix was 30% owners, 20% RCI exchangers and 50% transient renters. Additionally, I assisted with the opening of a new Las Vegas Boulevard property, and coordinated a large capital expense refurbishment project..

Ameristar Casinos Inc. Jackpot, Nevada Dba Cactus Petes Resort Casino Sept.00 to July 02

Assistant General Manager

Supervised and directed all departmental directors and managers. Additionally, I assisted the General Manager with all aspects of daily operations, including financial analysis, marketing, casino operations, policy formulation, entertainment and promotions. This facility offered over 400 rooms (AAA 4 Diamond Rated), 6 restaurants, 1100 slots, 32 table games, keno, sports book, poker, a general store, gas station, golf course, airfield operations, and 2 RV Parks.

Colorado River Indian Tribes (C.R.I.T’s.) Parker, Arizona

Dba BlueWater Resort and Casino Dec. 98 to Jan.00

General Manager

Initially responsible for the daily operation, promotion, and marketing of an existing rural casino, I was also responsible for the planning, construction, and opening of a new resort with 500 slots, 200 river view rooms, 4 restaurants, a 172 slip marina, an indoor water park, 4-plex movie theater, 5000 seat amphitheater, 173 seat entertainment lounge, 600 seat bingo hall, keno, poker, conference center, 4 retail shops, and a miniature golf park. This was one of the finest Indian gaming facilities in the southwest. Opened June 1999

White Mountain Apache Tribe Pinetop, Arizona

Dba Hon-Dah Resort and Casino June 97 to Oct.98

Primary Management Official

Chief Operating Officer

This is a rural Indian Gaming facility with 500 slots, 5 poker tables, a 268-seat restaurant, 170-seat entertainment lounge, buffet, 208 space RV Park, 128-room hotel, gas station, convenience store, 2 gift shops, and a 19,000 sq. ft. conference center. I helped develop and open this resort facility, planned a golf course, expanded the wastewater treatment plant, planned a co-generation power facility, and trained 275 tribal members into new careers. Operational profits increased 22.4% annually.

Argosy Gaming Corporation Alton, Illinois

Dba Alton Belle Casino Dec. 95 to Oct. 96

General Manager

This was a 270’ riverboat casino with 850 employees, 37 table games, 684 slots, a buffet, a

fine dining room, gift shop, entertainment lounge, race book and 5 bars. Revenues exceeded

$95 million with an EBITDA of 26%. I introduced 60’s style entertainment, created new player tournaments, improved the slot club promotions, remodeled two bars, and created a new

restaurant venue.

Showboat Hotel and Casino Las Vegas, Nevada

General Manager Sept. 90 to Dec. 95

Working closely with the President of the company, I coordinated all renovation programs and was responsible for the daily operation of the entire resort. This property had 500+ rooms, 1900 slots, 42 table games, 4 restaurants, a 1300 seat bingo hall, the world’s largest bowling center and 1500 employees. I was promoted from Director of Hotel Operations in April 1993, after achieving 3 years of 94%+ occupancy levels. Directed and created many casino programs, special events, and group sales promotions.

Dunes Hotel, Casino and Country Club Las Vegas, Nevada

Vice President of Hotel Operations Jan. 86 to Aug. 90

Responsible for all non-gaming operations for this 1200 room resort . Coordinated several renovation and refurbishment programs, and I was promoted from Hotel Manager to Vice President approximately two years after joining this organization.

Tamiment Resort Hotel Tamiment, Pennsylvania

Operations Manager Feb. 85 to Nov. 85

This was a seasonal 2300-acre resort with 500+rooms, an 1150 seat dining room, 250 time-share condominiums, single-family vacation homes, golf course, ski lift, three lakes, and a 2100 seat showroom. We prepared this facility for full “Vegas style” gambling operations, anticipating the passage of a state gaming referendum in November 1985, which was ultimately defeated.

International Video Consultants Las Vegas, Nevada

Vice President / Partner Jan. 83 to Feb. 85

This was a telecommunications company that specialized in satellite delivered programming to hotels, hospitals, large residential complexes, and universities. I created and developed “The Hotel Entertainment Network”, and our company was the exclusive provider of satellite delivered horse racing in the State of Nevada. We transmitted and projected many world title-boxing events that originated from Las Vegas.

Caesars Palace Resort & Casino Las Vegas, Nevada

Hotel General Manager Mar. 78 to Nov. 82

This is one of the best known hotels in the world. I managed 17 departments, 1200 employees, and served on a six man committee that planned, produced, organized, and directed 54 special events per year. We were an 1834 room hotel that served 30,000 meals per day, generated 180 million dollars per year in non-gaming revenues, and achieved the coveted Mobil 5 Star Award. During my tenure, we produced many world televised sporting and entertainment events, built a 600 room tower addition, and set the industry standard for gaming, hospitality, service, and entertainment excellence.

Educational Background

American Hotel and Motel Association

Educational Institute

Certified Hotel Administrator – July 1995

University of Nevada – Las Vegas

Bachelor of Science – Hotel Administration – January 1971

Affiliations

UNLV – Hotel Alumni Association

Charter President and Founder 1975

Las Vegas Hotel Manager’s Association

President 1988-1989



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