TRAINED & EXPERIENCED CNA
Certified Nursing Assistant
BLS & CPR Certification
Phlebotomy
Patient Care Technician
Medical Terminology
Behavioral Documentation
Wound Care
Privacy/HIPAA Regulation
Safety Protocols
Dedicated client focused care giver with excellent attention to detail. Well qualified Nursing Assistant experienced in assisting others with personal care and life management. Compassionate and technically trained in attending to patient in various healthcare settings. Bi-lingual English/Spanish and certified. Currently completing courses towards Patient Care Technician certification.
EXPERIENCE:
02/2017 - Present
Private Patient Care Coral Springs, FL
Assist the Fernandez Family with the care of 79 year old terminally ill family member
Provide in home quality care and assistance with daily living to include; Bathing, dressing, feeding, wound care, bedpan change, mobility, and more
Follow doctor’s orders for home treatment and administer prescribed medications
Continuous monitoring of vital signs and daily behaviors
Assist with light housekeeping and transportation to and from doctor appointments
Follow all safety protocols
04/10 - 1/17
Private Personal Assistant Coral Springs, FL
Provide daily household assistance and home management
Assist with daily care of special needs child to include bathing, feeding,
Daily school drop off and pick up of the children
Run errands and complete grocery shopping
Manage the daily schedule of children and provide safe transportation to various appointments
Light housekeeping, pet care (walk and feed), light cooking
Supervise contractor visit and assist with other duties as needed
03/99 - 04/10
Customer Service/Internet Support Desk Executive-PRC/British Airways Fort Lauderdale, FL
Received inbound calls from clients and provide assistance in a call center environment
Duties included but not limited to making new reservations, modifying existing reservations, quoting fares, advising rules of issuance, processing ticket exchanges and refunds.
Provided internet and navigation support of online booking tool
Provide optimum customer service to clients and maintain good relations with vendors
SOFTWARE SKILLS
Proficient in Microsoft Office Program (Word, PowerPoint and Excel)
Amadeus Booking System
EDUCATION
Florida Technical Center – Completing courses towards Patient Care Technician Certification,
Enrolled
Florida Technical Center – CNA Classes and Skills training completed
2019
High School Diploma – Manhattan Comprehensive Day & Night High School
CERTIFICATIONS
Certified Nursing Assistant - 2019 - Current
BLS & CPR Certified – 2019 – Current
Certified Phlebotomist – 2019 - Current
REFERENCES
Furnished upon request