Assisting people with goals
Resume:
Monica Huff
New London, MO ***59
**********@*****.***
Skills
Assisting customers and employees, customer service, collaboration, people-centric nature, leadership, ability to provide a firm foundation, christian ministry and compassion.
Experience
02/2018 - Present
Fastenal, Inc., Hannibal, MO Sales Associate
● Assisting with payments from customers over the phone, making calls and sending emails on past due accounts supporting receivables from 75% past due to 40% in 90 days after employment
● Stock shelves, order product for stock or customers and completing inventory monthly
● Answering phones, assisting customers with products needed, overseeing the establishment 90% daily.
● Organize social events to bring sales to the organization 10/2010 - 12/2017
Buckhorn Rubber, Hannibal, MO Customer Service
● Oversaw several accounts with their logistics, having orders shipping complete as well as checking for accuracy
● Supervised the integration of 500 accounts that exceeded $500,000.00 in sales
● Researched backup for audit to achieve 100% accuracy
● Handled customers’s orders, entering, adding and confirming to customers via email or phone conversations
● Implemented the international accounts in QuickBooks with sales that surpass 1.4 million
● Measured several websites, pulling schedules, confirming and acknowledging orders through the website
● Created spreadsheets with labor weekly
● Made cold calls to potential new customers, promoting products we offer 09/2015 - Present
Pampered Chef, New London, MO Consultant
● Promote business to individuals about products offered
● Keep all information up-to-date not only for myself but informing customers and potential customers
● Organize social events for promoting business
● Set appointments with customers to promote products Education
08/2018 to 08/2019
Hannibal LaGrange University - Masters in Business Leadership, specializing in Business Management with Christian Ministry background
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