Monica Huff

*** ***** **** **

New London, MO ***59

573-***-****

adnlof@r.postjobfree.com

Skills

Assisting customers and employees, customer service, collaboration, people-centric nature, leadership, ability to provide a firm foundation, christian ministry and compassion.

Experience

02/2018 - Present

Fastenal, Inc., Hannibal, MO Sales Associate

● Assisting with payments from customers over the phone, making calls and sending emails on past due accounts supporting receivables from 75% past due to 40% in 90 days after employment

● Stock shelves, order product for stock or customers and completing inventory monthly

● Answering phones, assisting customers with products needed, overseeing the establishment 90% daily.

● Organize social events to bring sales to the organization 10/2010 - 12/2017

Buckhorn Rubber, Hannibal, MO Customer Service

● Oversaw several accounts with their logistics, having orders shipping complete as well as checking for accuracy

● Supervised the integration of 500 accounts that exceeded $500,000.00 in sales

● Researched backup for audit to achieve 100% accuracy

● Handled customers’s orders, entering, adding and confirming to customers via email or phone conversations

● Implemented the international accounts in QuickBooks with sales that surpass 1.4 million

● Measured several websites, pulling schedules, confirming and acknowledging orders through the website

● Created spreadsheets with labor weekly

● Made cold calls to potential new customers, promoting products we offer 09/2015 - Present

Pampered Chef, New London, MO Consultant

● Promote business to individuals about products offered

● Keep all information up-to-date not only for myself but informing customers and potential customers

● Organize social events for promoting business

● Set appointments with customers to promote products Education

08/2018 to 08/2019

Hannibal LaGrange University - Masters in Business Leadership, specializing in Business Management with Christian Ministry background

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