Nicole Zabbo

**** ***** ******

Cranston, Rhode Island 02905

401-***-****

adnlmj@r.postjobfree.com

PROFESSIONAL EXPERIENCE

TIVERTON TWIN RIVER CASINO, Tiverton, RI

Table Games Dealer Aug 2019 – Present

Responsible maintaining a gaming license by following all state lottery and gaming procedures

Exchange cash for chips; receive and record cash wagers

Energetic and friendly personality; excellent customer relation skills

Ability to maintain a professional appearance; punctual and well organized

39 WEST, Cranston, RI

Bartender / Server Sep 2013 – Aug 2019

Excellent knowledge in mixing, garnishing and serving drinks

Welcome all guests in a friendly manner

Comply with all food and beverage regulations

Responsible for maintaining a cash drawer to balance at end of shift

TOP OF THE BAY, Warwick, RI

Server / Bartender May 2009 – 2013

Greet guests and accompany them to their tables

Present menus and respond to any questions regarding menu items, informing patrons of the daily food and drink specials, along with providing a wine list to each table

Serve food and beverages, checking regularly with guests to make sure that they are enjoying their meals

Responsible for determining individual’s legal age requirement to allow for or deny the

consumption of alcoholic beverages

Take necessary action to resolve any issues or complaints

Assist host / hostess with taking reservations, greeting and seating customers as well as taking “to-go” orders

Responsible for training and overall performance of newly hired wait staff

Stock service areas with supplies; coffee, food, tableware, and linens

RESTIVO MONACELLI - LLP, Providence, RI

Administrative Assistant Oct 2012 – Aug 2013

Preparing client’s tax information

Responsible for initial set up of client, including entering all tax information and key personal data into client spreadsheets

Duties include all aspects of customer service; answering telephones, setting up appointments, filing, general office duties as assigned

NORDSTROM, Providence, RI

Beauty Advisor Oct 2011 – Aug 2012

Initiate customer interaction, determine customer’s intentions and goals

Obtain the correct beauty enhancement products for each individual customer per my expert analysis

Track and report all sales to management on daily and weekly basis

Responsible for all return goods, issuance of refunds or store credit, returns to stock where applicable

Assist customers with obtaining financing, insurance, delivery and service contracts for merchandise

Required to maintain up to date knowledge of current sales and promotions, store policies and procedures with specific regards to all payment, exchanges and security practices

MACYS DEPARTMENT STORES, Warwick, RI

Beauty Advisor Oct 2007 – Apr 2009

Excellent knowledge of all beauty products with a distinct ability to convey individual needs to customers

Required to maintain up to date knowledge of current sales and promotions, store policies and procedures with specific regards to all payment, exchanges and security practices

Required to place special orders and procure merchandise shortages from other Macy’s locations

Responsible for recognizing security risks and potential thefts, alerting security in such instances, and attend training classes for the recognition and future prevention of such incidents

Keep acceptable inventory stock levels and requisition new stock items

Ensure that customers are presented with clean counters and tables, as well as all shelving

Responsible for daily reconciliations of cash, through counting receipts, cash on hand, charge slips, coupons and vouchers within the cash drawers

Other tasks include gift wrapping, bagging purchases and occasionally handling bank deposits

EDUCATION

Bay View, Riverside, RI

CCRI, Warwick, Rhode Island Oct 2007 – Apr 2009

Associates degree in Accounting

Concentration on business and marketing courses

ADDITIONAL SKILLS

Proficient in knowledge and application of Cosmetics

Excellent phone and computer skills

Over 4 years’ solid experience as a waitress and server assistant

Excellent ability to assist guests in menu selection, and provide accurate and detailed information

Adept at maintaining inventory of beverages and wine glassware

Proven ability to recommend wines that complement patrons’ meals

Contact this candidate