Salon Instructor

Nicole Lewis Miles

Greenwood, SC ***** 864-***-**** ****************@*****.***

Summary

Positive Cosmetology Instructor with 9 years of experience teaching and 18 years of experience in a salon. Adept at creating both theoretical and practical lesson plans and exam preparation. Successful at managing a classroom of students and remaining supportive and professional. Skills

Project management

Marketing

Staff development

Sales Techniques

Workforce Management

Multitasking

Critical thinking

Training & Development

Supervision

Issue and conflict resolution

Experience

MANAGER 03/2013 - Current

Unique Beauty Salon - Greenwood, SC

Collaborated with staff to maximize customer satisfaction in the salon Recruited and hired qualified candidates to fill open positions. Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

Trained and mentored team members to achieve optimal performance and meet challenging business targets. Focused on retaining clients by keeping client report cards, which detailed personal services and purchases. Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.

COSMETOLOGY INSTRUCTOR 02/2011 - 01/2020

Greenville Technical College - Greenwood, SC

Created detailed and comprehensive lesson plans based on [State] cosmetology curriculum. Kept detailed records of over 40 student progress and growth within a 15 week semester. Organized hair shows and competitions for students. Developed modern curriculum based on current hairstyle, nail and skin care trends. Demonstrated techniques for hair care on both mannequins and live people. Prepared course objectives to follow school's curriculum standards established by school and state. Evaluated students' performance and issued progress reports. Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question and investigate. Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.

Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.

MASTER STYLIST /ASSISTANT MANAGER 06/2003 - 01/2012 Jcpenny Hair Salon - Greenwood, SC

Enhanced sales by implementing merchandising and promotional improvements. Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.

Trained team of 12 stylist to deliver outstanding customer service, boosting customer satisfaction ratings. Directed and led employees, supervising activities to drive productivity and efficiency. Implemented training processes for newly hired employees. Initiated inventory control measures to manage and replenish stock. Enforced company policies and procedures to strengthen operational standards across departments. Cut and styled natural, artificial, colored or textured hair. Evaluated client hair type, condition and desired outcome to determine ideal services. Drove retail sales through salon product and service promotion, making specific client recommendations. Provided services for men, women and children daily. Education and Training

G Frank Russel Center - Greenwood, SC

Cosmetology Education, 05/2003

Academy of Hair - Greenville, SC

Methods of Teaching, 01/2011

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