Estelita Colbert
**** ****** **. • Macon, Ga ****6
478-***-**** •*******.********@*****.***
PROFESSIONAL SUMMARY
Healthcare professional with experience in daily operations and facilitating adequate staffing for the organization, obtaining payroll information for employee’s in payroll system, and help conduct interviews to hire potential employees. Offering 13 years of registration, insurance verification and bed control experience combined with team building experience.
RELEVANT SKILLS
Microsoft Excel, Microsoft Word, and PowerPoint.
Operation Excellence, Organizational and Leadership skills.
Operating multiline telephone, Medical Receptionist and Problem-Solving skills.
EDUCATION
Bachelors of Science in Healthcare Management 2019/Present
Colorado Technical University Colorado Springs, CO
Anticipated completion date: 04/2019
GPA:3.55
PROFESSIONAL EXPERIENCE
Staffing Coordinator 2015–Present
Medical Center Navicent Health Macon, GA
Creating employee schedules, setting up interviews for potential new hires.
Help maintain flex pool employee’s departmental files make sure they are meeting their requirements.
Schedule mandatory class for employees, approves time for employees in the payroll system.
Talking with other staffing agencies on getting extra staff for the hospital, generating staffing reports to send to administration.
Senior Patient Account Specialist 2002–2015
Medical Center Navicent Health Macon, GA
Creating overall census report of how many available beds in the facility When listing your responsibilities, Bedding patients from all avenues to available beds in the facility.
Create employees schedules, Maintaining the facility Diversion log which tells other hospitals what we can take from the outside.
Attend staff meeting with every director of each floor to go over the outlook for potential discharges for each day.
Oversee 13 employees to ensure they did correct patient registration and documented death information.
Being on-call for staffing issue such as staff call ins for day and night shift.
Schedule staff to have mandatory HIPPA requirements and Medicare and Medicaid guideline updates.
Achieved the Certified Patient Account Specialist (CPAR) certification in November 8, 2011.