David S. Hill Results-Focused, Solutions-Driven Operations Manager

Abbottstown, PA 17301 717-***-**** adnlke@r.postjobfree.com

Profile of Qualifications

Highly Accomplished Leader who directs high-volume production, distribution, and / or logistics initiatives to drive dynamic change and deliver results that align with a company’s mission, vision, and values. Dedicated Self-Starter who orchestrates new facility launches and large-scale project implementation with skill using Third-Party Logistics (3PL), eCommerce, and manufacturing facility experience to develop innovative methods to boost the bottom line within competitive markets.

Influential Strategist who expertly leads cross-functional teams to position operations for success, including excelling within rapidly evolving scenarios with a focus on championing customer service excellence and process optimization. Engaging Communicator who builds strong relationships among executive-level decision-makers, and who sees the “big picture” at all times to exceed operational expectations while leading multidisciplinary teams by example and with ethics and integrity.

Career Highlights Include:

Increasing the throughput rate of 115 packing stations for an eCommerce facility’s production by 30% (46 to 60 units / hour) by driving an efficient layout and process initiative.

Orchestrating the start-up of five (5) facilities, including a new Arm & Hammer production and distribution facility to fulfill a West Coast requirement; this included hiring all employees and creating new SOPs, work instructions and detailed training documents.

Serving as a key member of the opening of a new distribution / manufacturing facility, including creating and executing “cradle to grave” projects for streamlining operations.

Enhancing customer satisfaction 25% via planned methodologies and staff engagements.

Reducing overtime 25% and increasing productivity 21% to transform a struggling 3PL site into a profitable venture by implementing and enforcing strategic operational plans.

Boosting inventory accuracy rating from 69% to 99% during a semi-annual Sarbanes-Oxley (SOX) audit by tailoring SOPs, work instructions, and accountability standards.

Directing a high-rate, high-SKU layer-pick project that reduced late orders by 20% and improved customer service; ultimately saved $275,000 per year.

Improving operational efficiency by delivering critical research and developing SOPs / work instructions to provide effective training programs.

Core Competencies

Operations Management High-Volume Production / Distribution

Continuous Process Improvement Team Building / Leadership KPIs

Warehouse Operations Materials Management Supply Chain Optimization

Budget Planning / Control Financial Analysis Kaizen Methodology SOX Audits

Demurrage Negotiations Lean / Value Stream Mapping Third-Party Logistics (3PL)

Metrics Development SOPs / Work Instructions Optimization Planning Trends Tracking

Professional Experience

Ammeraal Beltech Jefferson, PA

Plant Operations Manager 2017 – Present

Capitalize on the opportunity to lead forward-thinking operations within the facility, including driving quality-focused customer service, warehouse, planning, and manufacturing initiatives.

Spearheaded R.F. implementation and inventory control processes.

Drove key metrics to support business directives essential for profitability.

Skillfully managed large-scale projects affecting four (4) other U.S.-based facilities.

GENCO – A FedEx Company York, PA

Logistics / Continuous Improvement Contractor 2016

Strategically steered process-specific evaluation and planned highly effective solutions to improve efficiency-boosting operations. Presented solutions for increased management results.

Expertly determined viability of all projects using Kaizen methodologies.

Guided plans through various lifecycle phases for completing on-time projects.

David S. Hill Results-Focused, Solutions-Driven Operations Manager

Page Two 717-***-**** adnlke@r.postjobfree.com

Professional Experience (continued)

Chewy.com Mechanicsburg, PA

Senior Operations Manager 2014 – 2015

Leveraged broad scope of industry knowledge toward directing all operations, including defining daily and weekly goals for the Shipping Department and evaluating key results for optimal efficiency.

Continually monitored high-volume hourly productivity levels.

Established corrective measures to sustain productivity standards.

Church & Dwight Company, Inc. Victorville, CA

Logistics Manager 2009 – 2014

Led targeted control of cross-functional requirements of manufacturing and distribution departments, including assessing right-size trailer pools for shipments to align with logistics objectives.

Developed manufacturing / distribution SOPs and work instructions.

Earned “Chairman’s Award” nomination by significantly increasing site volume.

Achieved on-time shipments via proactive communication with trucking companies.

Stillwater Mining Company Columbus, MT

Warehouse Manager – East Boulder 2006 – 2009

Applied strong leadership talents toward conceptualizing, developing, and directing an efficiency-focused method of expediting all necessary high-volume materials to production workforces.

Improved accuracy ratings 30% during Sarbanes-Oxley (SOX) audits.

Enhanced union and management relationships via use of soft skills.

Education & Professional Development

University of Maryland

General coursework

City College of Chicago

Computer Science & Public Speaking Studies

Non-Commissioned Officer Leadership School

Public Speaking, Business Writing & Human Relations Studies

Community College of the Air Force

Supply Chain Logistics & Transportation Studies

16-week Leadership Course – Greenfield Management Training

Technical Summary

ERP’s = Zebra High Jump JD Edwards Navision SAP

Kronos Paylocity ADP Microsoft Office Suite

Community Service

Make-A-Wish Pennsylvania

Key Event Volunteer 2010 – Present

Play a vital role in supporting numerous annual events (i.e. Truck Convoy, Secret Santa programs).

Veteran, United States Air Force

Excellent Professional References Provided Upon Request

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