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Switchboard Operator

Location:
Yonkers, NY
Posted:
July 07, 2021

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Resume:

OBJECTIVE

My goal is to become a writer/producer within TV and film and give viewers honest, raw, and real television.

SUMMARY OF QUALIFICATIONS

Technical Proficiencies: Internet Explorer, Windows, Mac (Apple), Microsoft Office 2010 (Word, Excel, PowerPoint, Outlook), Google (Slides, PowerPoint, Docs, Excel, Classroom), proficient with multi-line phone system

Qualifications: Conscientious, dedicated, self-starter, punctual with exceptional organization skills and the ability to work independently and within a team.

PROFESSIONAL EXPERIENCE

Hook Arts Media Mar 2021-Apr 2021

Entry Level Social Media Specialist (Tik Tok)

Create content on topics related to social injustices as well as relatable experiences/topics

Edit social media posts to improve customer engagement

Perform other duties/tasks when needed

Videographer/Doc Filmmaker May 2021-Jun 2021

Collected video footage of B-roll and other selfie styled clips

Edited videos together to make a mini doc about self-love

Veritext Oct. 2020 – Jan. 2021

Video Production Tech Intern

Assisted in cataloguing/organizing video files and transferred them into an archival system

Skills learned: time management, stronger organizational tendencies, and double/triple checking everything you are tasked with, built a strong professional relationship with supervisor

Gained stronger sense of verbal and nonverbal communication

Boleria Bakery Jul 2020- Sept. 2020

Cashier/Server

Greeted customers

Kept maintenance of the establishment

Assisted customers with purchase

Served the customers their food when it was ready

Assisted in making orders and cleaning the kitchen

Telecommunications Feb. 2020- Mar 2020

Switchboard Operator

Would receive calls from students/parents or other departments and would answer any questions that I could in that moment, and when the question was extensive or need a better response, I would then transfer said caller to a different department

Kmart Dec. 2019 – Jan. 2020

Front End Cashier July 2019 – Aug. 2019

Jul 2018 – Aug. 2018

Assisted customers with purchase

Assisted customers with product information

Restocked the shelves

Opened/Closed the register

Welcomed customers

Little Caesars’ Dec. 2018 – Jan. 2019

Cashier/Server

Welcomed customers

Assisted with orders

Restocked the shelves and food storage

Made pizzas

McDonald’s Jun 2018 – Jul 2018

Front End Cashier/Server

Welcomed customers

Assisted with orders

Maintained the workspace to ensure safety for the customers as well as cleanliness

EDUCATION

Buffalo State College Sept. 2016 – Jun 2020

Bachelor’s Degree of Arts

Major: Communication Studies

Minor: Writing

VOLUNTEER SERVICE

Jericho Road Community Center Sept. 2019 – Dec. 2019

Surveyor

Created various types of surveys and distributed via email for feedback

Created survey’s that were eventually stored in Google Forum

Local Westchester Nursing & Rehabilitation Center Feb. 2016 – May 2016

Nurse Assistant

Assisted with the distribution of client meals

Assisted staff with various tasks such as changing linens and laundering clothes

Assisted with recreational activities such as playing card games, dancing, singing, and playing the piano

Richard’s Karate Jun 2010 – Aug. 2016

Assistant Instructor

Assisted the instructor with lessons

Assisted with equipment as needed for various lessons

Provided snacks to the younger students during breaks

Taught lessons of respect, dignity, and responsibility

Assisted with the day-to-day administrative tasks

American Society for Eighteenth Century Studies Jan. 2019- Feb. 2019

Intern

Had secretarial duties such as making copies

Organizing and categorizing donors or sponsors alphabetical

Tasked with running items to and from the office

Packed good bags for any upcoming events

Let my supervisor know when certain members weren’t in the list provided and when their membership was set to be done

Retrieving items that were sent to the building or office

SOCIAL MEDIA

LinkedIn: Johnna Solan

Instagram: Jo_p.oems

Indeed: Johnna Solan



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