Restaurant Marketing Coordinator
Resume:
Marjorie O. Nacional
*****************@*****.***
T. Santiago Villa Flor Village
Valenzuela City
Objective
I am seeking an opportunity to show my abilities for achieving absolute satisfaction from guests and contributing to the growth of the company. I have relevant experience in the hospitality industry, as well as customer-related service, from my past roles serving food and beverages and streamlining service procedure.
Educational Background
TERTIARY
Course: Bachelor of Science in Hotel and Restaurant Management (BSHRM-4th year level)
Metropolitan Medical Center – College of Arts, Science and Technology
(MMC-CAST)
1357 G. Masangkay Street, Sta. Cruz, Manila
2012-2016
SECONDARY
Malabon National High School
Maya-maya St., Kaunlaran Village, Longos Malabon City
2008-2012
Personal Data
Birth date: June 19, 1996
Birth place: San Roque West, Agoo La Union
Religion: Roman Catholic
Age: 25
Gender: Female
Civil status: Single
Weight: 57kg
Height: 5’3 ‘’
Nationality: Filipino
Skills and Abilities
Computer literate
Easy and willing to learn
Ability to work under pressure.
Able to adjust in different work schedule
Hosting at kiddie parties
Trainings Attended
January-April 30, 2016 On-The-Job training at the Food and Beverages
Department (Kitchen/Dining)
Resorts World Manila
Newport Boulevard, Newport City, Pasay 1309, Metro Manila
Work Experience
July 11, 2016-July 2019 SHAKEY’S- as a Restaurant Marketing Coordinator and
Restaurant Captain
Shakey’s Tomas Morato
Tomas Morato Avenue, Scout Rallos,Laging Handa, Quezon City
Job Responsibilities
(Restaurant Marketing Coordinator)
Assisting the Restaurant Manager in executing Restaurant Marketing Plans and train Party Staff on various stations to develop them for Captainships.
As the Captain of Party/Function, I am accountable for directly supervising the Party staff as they attend the bookings and inquiries, plan and hold the event.
Conceptualize and implement public relations programs, tie-ups, and sponsorships from key traffic generators.
Lead Function Team by delegating duties, assigning specific tasks and ensuring that the team members are prepared for the event.
Maintain a positive work environment for the Function Team members and guests during each shift.
Oversee the excellent implementation of the Birthday Party/Functions Program. Perform party hosting when needed.
(Captain in Dining)
Ensure that the Front of the House and Back of House workflow is synchronized and well-orchestrated.
Attend to guest feedback, suggestions, and guest complaints in coordination with the Management Team.
Coaches and Monitor all FOH staff under supervision regarding Guest Service performance and improvement areas.
Ensuring to deliver our commitment to our guests to provide them high quality food products and services at great value for money.
Character References
Mr. Tan Ignacio
Area Business Manager (Racks)
Tomas Morato Avenue, Scout Rallos, Laging Handa, Quezon City
Mr. Machi Gonzales
Front of the House Manager (Shakey’s)
Tomas Morato Avenue, Scout Rallos, Laging Handa, Quezon City
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