Warehouse Manager Service Representative

LAURA CORKWELL

*** ****** *** **. **********, NC 27577 919-***-****

· LauraS0422gmail.com

SUMMARY OF QUALIFICATIONS

Over 8 years, supervisory experience in an office and Warehouse setting and more than 15-years customer service experience in an office and retail setting.

Strong customer service and management skills; patient, personable and a hands-on worker.

Hardworking, responsible, old- fashioned work ethics, positive upbeat attitude, fast learner and punctual.

Demonstrates the ability to multi-task on demand.

Able to think independently and work in a face paced team environment.

RELEVANT SKILLS AND EXPERIENCE

SUPERVISION

Supervised over 15 employees at a time. Delegating duties and overseeing operations.

Directs achievement of performance objectives related to productivity, quality, service and safety.

Had a great ability to listen to and resolve any problems with employees and come to a resolution that worked for all parties.

CUSTOMER SERVICE

Successfully managed a high volume of purchase orders and electronic communications.

Effectively communicated with buyers, brokers, regional sales managers and warehouse personnel.

Ensured the accuracy of order details by reviewing product descriptions and UPC’s, ensure required lead time is followed and the regional shipping schedule is adhered to.

Built effective relationships with on-site/ remote personnel and key customer contacts.

WORK HISTORY

Warehouse Manager

Customer Service Representative

Customer Service Representative

Assistant Manager

Wesco Distribution, Clayton NC

Wesco Distribution, Clayton NC

Chobani, Norwich NY

Maurice’s, Clayton NC

EDUCATION

Ocean County College, Toms River, NJ

Associates in Business Administration

EDUCATION

Ocean County College Toms River, NJ

Associates in Business Administration

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