Managing Partner Collage
Resume:
CURRICULAM VITAE
G. Prabhu
Shakurpur, West delhi_110034
Contact no.91+987*******
E-Mail: adnl2c@r.postjobfree.com
OBJECTIVE: Promote the goodwill of the company with better performance, teamwork, and planning. Deliver optimistic result with confidence & utmost devotion. Skills & Abilities:
Extensive experience in servicing customers, by telephone and an independent self-starter.
Good communication skills in dealing with customers, co-workers and employees.
Well-Organized and Highly efficient working in multi-tasking dynamic environment.
Ability to plan and organizes the work of others. Well versed with Computer application’s like Internet EDUCATIONAL QUALIFICATION
• Passes Secondary Education (X) from Tamil Nadu Board Of school Education. (2007)
• Passed Higher Secondary Education Tamil Nadu Board Of school Education. (2010) GRADUATION:
• Passed BA From
Sri Venkateshwara collage, (Delhi University) (2013) WORK EXPERIENCE
As a Tele caller (IMRB_Indian Market research bioru outbound)
(18/05/2014 To 28/07/2015_Outbond)
(Snap Deal Inbound& Out bound Sale-13/01/2016 To 30/05/2017)
(Urban Clap, OBD. Operation Business Development 31/07/2017 To 16/01/2020) JOB PROFILE
Was working as a “Tele caller” at customer Support and research department for the Company: - IMRB_Indian Market Reserch & Snapdeal.
1. My role comprised in the job mentioned above was to attend Escalated issues through calls and emails of different Customer and interacting with them & working on their issues and see to it that there issues get solved as soon as possible & promoting 2. keep on searching for data and the best solution for an issue after a lot of analysis and edition
3. Coordinating my best to solve the issues and after confirming about the issues, solving them and reverting back through mails &calls to clients. Urban Clap Booking OPS (NO RESPONSE & ESCALATION)
4. Handled more then 1000 partners of all clusters and generated more then in lead revenue with 80% average delivery leads to daily demand request. 5. Involved in solving multiple real time problems with customer and partner and came out with proper steps to solve issues.
6. Handled customer importance and experience by engaging partner with customer needs of multiple clusters.
7. Managing partner to enhance productivity and incorporated different closing techniques for multiple clusters.
8. Daily data report of customer satisfaction and behavior to modify business operations to ensure that they serve customers in best possible way. 9. Middle-Man for both regional and central office and preparing daily data reports for identifying supply gap of hubs.
10. Partners and customers acquisition retention and satisfaction is my key role of my job descriptions.
PERSONAL INFORMATION:
* Name : “G. PRABHU”
* Father’s Name : “GANESHAN(LATE)”
* Mother’s Name : “KAMLAM”
* Nationality : INDIAN
* Religion : HINDU
* Marital Status : MARRIED
* DOB : 14-02-1993
* Hobbies: : TRAVELLING TO DIFFERENT PLACES&LISTENING MUSIC
* Languages known : TAMIL, ENGLISH, HINDI & MALAYALAM. COMPUTER SKILLS
Basic knowledge of computer. MS word, MS Office, MS Excel & Internet. DECLARATION
I do hereby confirm that the information given in this bio-data is true and correct to the best of my knowledge. In case any error or omission is found at later date, I shall be liable for the consequences among from these including termination of my employment or withdrawal of the offer of my employment.
PLACE:
(G. PRABHU)
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