Inbound Customer Service Representative

Anjani

Uadhayay

Call Center Customer Service Representative

Ghaziabad, IN

***************@*****.***

+91-981*******

Fresher

SUMMARY Experienced and skillful Inbound Customer Service Agent providing high quality service to

callers, working address and meet all needs. Adept at following communication scripts to

properly handle various needs ina poised and professional manner. Proven track record of

serving as an effective liaison between companies and their potential and current clients. Works

to keep and increase customer satisfaction with every phone call.

KEY SKILLS Excellent Communication skills Activity Sequencing

EE

Fast Typing Skills Active listening

Oe

Analytical Skills Action-oriented

ee EE

EDUCATION BA-LLB

Ccs university

Inmantec institutions

Aug 2019 - Aug 2024 - Ghaziabad, IN

ACHIEVEMENTS Provide customer satisfaction by good resolution

Jul 2021

Built and retained customer loyalty through timely and effective one call resolution; increased revenue

through the execution of various sales initiatives.

LANGUAGES English

— FAVORITE QUOTE

Hindi “Your time Is now and what

on wea

you do with it is what

matters.”

~ ANJANI

HOBBIES & wee

INTERESTS Soi

ea

Quick lerner

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