Business Analyst Project Specialist
Resume:
Sඍൺඅඅ ඈඇ Z ඈඇ V අඅඎඋ
647-***-**** - ********.*******@***********.**
L ඇ ඌ
https://www.linkedin.com/in/stallion-zion-vill/
https://sharemygame.com/@Stallion_Zion_V/socfiti
Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
Proven skills in increasing customer, client engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities. Now Pursuing Information Systems Business analysis to add more related skills to professional and personal career and provide best to the Organization Tൾർ ඇ ർൺඅ S අඅඌ
JIRA
Confluence
Solar Admin
Adobe Analytics
SEM trend knowledge
Strategic Planning
Keyword optimization
Microsoft Office
Data analysis
Predictive Modeling
Forecasting and Planning
Business Process Mapping
Customer targeting
Workflow Analysis
Project Management
Search Engine Optimization
Traffic analysis
Test case scenarios
Gap analysis
Wඈඋ H ඌඍඈඋඒ
10/2020 to Current Search Engine Optimization Analyst Lowes
Fix around 100 terms per day which are not performing well. Boost relevant products according to seasons.
Fixing Terms on Fusion and checking synonyms on solar admin after fixing terms. Increase Customer Likely hood percentage for website page. Improve Products Revenue by fixing wrong errors in search engine. Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
Collected and analyzed Web metrics such as visits, time on site and page views per visit. Performed in-depth competitor reviews to check competitor activities with ad placement, keyword use, placement bids and landing pages.
Created content strategies for digital media.
07/2018 to 08/2019 Senior Project Specialist
FLIPKART – Bangalore, Karnataka
In Payroll of Mattsenkumar Company for Client Flipkart at Client's Location. The Position is to fix errors in Search Engine and to train team to make corrections in search Engine, Also to Conduct Weekly Meetings with Client Team and showing Progress in Corrections Learnt all these Below Mentioned
In that Tenure Assist in production and updating of databases, spreadsheets, and Key Performance Indicators, provided to management Analyzes various facets of project work and establishes schedules for completing work within allotted time Develop, implement, and continuously improve project management methodology Developing and maintaining project management schedules, work plans, and other general project management resources and tools Update Status and close Tickets in JIRA. Educated staff on organizational mission and goals to help employees achieve success. Coached staff on daily performance and conducted evaluations to constructively address concerns.
Generated reports of findings to help management with making key decisions. Used Google Analytics and adobe analytics to model data and forecast trends. Assisted various departments with change by communicating new improvement plans and expectations.
01/2017 to 02/2018 Customer Service Associate
FIRST SOURCE SOLUTION PVT LTD Bangalore – Bangalore, Karnataka For U.K Clients and customers.
This work Experience have taught how to Solve Customer's problems by addressing these Issues and empathizing them and then giving them best solutions Learnt all these Below Mentioned in that Tenure
Flexibility and willingness to work any schedule Service Standards Exceed Expectations, Deliver Value and Develop relationships Tactfully negotiate and appease customers using variety of Channels established by Popular U.K Company Work with Sales in identifying opportunities within accounts Works on process improvement and other projects under supervision of Customer Service Manager. Developed and actualized customer service initiatives to decrease wait times. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Energized and motivated in performing sales floor activities including merchandising and selling.
Provided primary customer support to internal and external customers. Informed customers about special promotions and provided detailed information for various products.
Demonstrated items to customers and created customer awareness, interest and sales. 08/2015 to 11/2016 Claims Processor
HINDUJA GLOBAL SOLUTIONS Bangalore – Bangalore, Karnataka Actively follow up and collect on all electronic claims, including resolution of any billing errors assigned following established procedures.
Assist in developing recommendations for improvements to the claim processing system. Assisting with continuous improvement.
Meet the performance goals established for the position in the areas of efficiency, accuracy, quality and attendance.
Receive requests by mail, telephone, or in person regarding insurance claims/policies while operating on multiple computer applications.
Respond to inquiries from policy holders, providers and/or others for information and assistance. Collaborated with claims department and industry anti-fraud organizations to resolve claims. Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
Tracked all pending authorizations to resolve discrepancies and avoid revenue loss. Reviewed outstanding requests and redirected workloads to complete projects on time. Eൽඎർൺඍ ඈඇ
Expected in 11/2021 Post-Degree Certificate: Information Systems Business Analysis George Brown College - Toronto, ON
Continuing education in Information Systems Business Analysis Coursework in
1. Business Analysis Competencies and Techniques
2. IT Project Management
3. Quantitative & Qualitative Research
4. Advanced Communications
5. Business Analyst Software Tools
6. User Interface Design/ User Experience
7. Information Systems
2014 Diploma: Automotive Engineering Technology
HINDUSTAN COLLEGE oF ENGINEERING - Bangalore
Aർർඈආඉඅ ඌ ආൾඇඍඌ
2 weeks of VG-TAP training at AUDI service centerChennai (June 2015) Project training Learnt the Basic Use of diagnostic testerand Elsa pro, CAN-data bus, vehicle and engine components, occupant safetyand also observed vehicle infotainment system of AUDI-R8ACADEMIC PROJECT: Title: Safety Systems in Volvo busLocation: Hindustan Electronics Academy, BangaloreDuration: March- April 2015 Team size: 5Objective: To develop a bus that can sense fire and spill water in bus IndividualRole: Developed fire sensor and installed water pumps to spill in bus, Solo Developed Game(https://sharemygame.com/@Stallion_Zion_V/socfiti
)Currently Working on Android App which will help to any local farmers andcustomers. Cൾඋඍ ൿ ർൺඍ ඈඇඌ
PROGRAMING LANGUAGES KNOWN C# C++ Python Java
ൺආൾ ൽൾඏൾඅඈඉආൾඇඍ
Like to explore and self learn about many things and game development is one. I have developed two versions of that one is PC and one is android
Sඈൿඍ S අඅඌ
Communication
Teamwork
Adaptability
Problem-solving
Leadership
Work ethic
Time management
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