Executive Assistant Customer Service

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ABOUT ME

lam thrilled to be considered for this role and believe will be a

major asset to your company. As a working student, am looking

for a position that matches my ambition and prepares me for

future leadership roles. My years of experience in customer

service have molded skills that make me excellent with clients

and an invaluable part of any team. Thank you for considering

me for this position, am looking forward to learning more about

your company and my potential role within it.

EDUCATION

MERCED COLLEGE

2019-Present Psychology AA-T

EXPERIENCE

2020-Present SELF-EMPLOYED

Owner/Operator

@ Full operation of an e-commerce store

® Administrative duties, website design, customer

service, social media marketing, product design and

photography, and shipping

2019-2020 TARGET

Guest Services Representative

® Customer service solutions in store and via phone

® Tech support in store and via phone

@ =Managing phone system and administrative duties

while supporting an influx of in store guests

2017-2019 JANE WEST EVENTS

Executive Assistant

@ Event planning including client consultation and vendor

coordination

®@ =Administrative duties including inventory, bookkeeping,

and filing

® = Training and managing assistants

2015-2017 IN-N-OUT BURGER

Associate Level Four

© Intensive training and experience in customer service

@ = Multitasking in a fast paced environment while

maintaining quality of service and customer satisfaction

© Training employees and managing produce productivity

projects

SKILLS

Phone System Expertise ® = Microsoft Applications Proficiency

Customer Service Expertise ® = =Organizational Expertise

Training and Management ©@ Operational Improvement

Calender Management & Scheduling ® Interpersonal and Communicative Skills

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