Ali Zaidi

**-*** ****** **. 647-***-****

Cambridge, ON N3H 0C9 adnktn@r.postjobfree.com

Unique skills for customer service and sales with over 7 years of experience in a variety of different fields, such as financial services, product sales, & customer experience. Seeking an opportunity with the skills of communication, education, and management.

Highlights of Qualifications

Education: Studying Bachelors of Nursing at McMaster University

Communication: Fluent in English and urdu with basic knowledge of Hindi.

Office Administration: Answered phones, responded to emails, managed calendars, compiled filed confidential documents and folders in central filing system

Computer skills: Proficient in MSWord, Excel, PowerPoint and Outlook.

Customer Service: communicated with clients in-persona and over the phone; built relationships with staff, government officials and community stakeholders.

Insurance and Investments: Gained a portfolio of over $1,000,000 through HLLQP license and being an independent broker. Guiding clients towards financial goals and plans through existing institutions such as Manulife, CPP, Ivari, Industrial Alliance, etc.

Core Competencies

Office Administration

Record Management

Client/Customer Service

Contract drafting/negotiating

Decision Making

Conflict Resolution

Research & Report Writing

Public Speaking

Medication administration

Sales Management

Leadership

Electronic Patient Record (EPR)

Money management

Policy review/development

Meditech

Finance

Life insurance License

Professional Experience

Brampton Civic Hospital

Registered practical Nurse (September 2020-Present)

Able to provide care to Orthopaedic surgical patients, pre-op and post-op

Provided acute care to COVID, medical, and general surgery patients

Provide assistance to other health care providers in the care of patients such as setting rooms, translation, assistance in tasks, and getting reports on patients to update point of care

Document patient assessment and daily living with Meditech

Prepare medication, oral, subcutaneous, intravenous routes

Prepare and monitor patients for blood transfusions

Translate for health care providers to help build therapeutic communications with patients and increase their readiness to learn

Adapted to COVID unit requirements, attending to acute covid patients and acute critical care

Ali Zaidi Page 2 of 2 647-***-****

Markham Stoufville Hospital

Medical Unit

Student Nurse (September 2019-December 2019)

Provided care to medical patients within the scope of practice of a student

Administer medication, monitoring vitals, transferring, and documenting

Register patients with nursing staff and able to adapt and learn through meditech

DONing and DOFing with isolation patients

Learn to contact other intercare professionals to administer and create goals for patients rehabilitation

Lyndhurst Spinal Cord Rehabilitation Centre

Spinal Cord Rehab

Student Nurse (May 2018-August 2018)

Provided patient care to patients with paralysis by administering medication, monitoring, and transferring

Register patients seeking medical attention and retrieve patient charts.

Provide assistance to medical staff during clinical encounters (such as setting up

rooms, translation, consultations, chaperone doctors, and provide an extra hand

during minor procedures).

follow-up on tasks such as consultation requests, information or materials acquisition,

requesting medical records and tracking down missing or pending items.

Convey messages accurately and appropriately from medical professionals, staff and

patients.

Prepare and type correspondence from dictation, drafts, and originate correspondence on designated subjects including follow ups.

Process incoming and outgoing media (reports, labs/investigations, letters,

prescription renewals).

Maintain accurate and up-to-date records on the clinic’s EPR.

World Financial Group

Finance Associate (Present)

● Showed Supreme communication skills to build relationships with customers, providing the ultimate image of Bill Gosling customer care first

● Support co-workers during aggressive hours by providing exceptional skills in working in a stressful and busy environment while being efficient and productive

● Actively kept Customer satisfaction by maintaining customer service, take payments, resolve financial situations to pay loans and keep clientele.

● Create and manage financial portfolios, assessing underwriting opportunists5t for clients

Certification

First Aid Standard CPR Certificate HCP/BLS

W.I.T.S Certified Personal Trainer

Life licence Qualification Program (HLLQP) regulated by FRSAO

Contact this candidate