H E I D I M . P E L T Z E R

*** *. ****** **. *******, Kansas 67203

adnksc@r.postjobfree.com H: 316-***-****

SKILLS

• Customer service • Creative problem solver

• Payment processing • Curriculum development

• MS Office proficient • Experienced in data entry

• Public speaking and classroom instruction • Current Food Handlers License

• Exceptional oral and written communication

skills

EXPERIENCE

Wesley Hospital: Kitchen Worker 2017 - 2018

Exhibited outstanding customer service to all customers and staff.

Experienced in all facets of the hospital’s kitchen including retail, inventory, and order-taking within diet parameters.

Worked on general maintenance issues.

WSU Tech: Adjunct Instructor 2008 - 2017

Taught classes in computer technology, management, public speaking, workplace relations and communication skills.

Graded papers and inputted student information into the computer.

Efficiently managed classrooms with up to 30 students. Semperian: Customer Service Representative 2004 - 2007

Addressed customer account needs via mainframe and telecommunications.

Exhibited excellent customer service to all customers and staff. EDUCATION

Friend University, Wichita, KS

B.S. in Computer Technology

Focus on Management; Order of the Tower; High Honors 2008 Creighton University, Omaha, NE

B.A. in Broadcast Journalism 1993