Medical Billing Receptionist
Resume:
Haley Bell
Morrilton, AR *****
*********@*******.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Arkansas Pediatrics Of Conway - Conway, AR
September 2020 to June 2021
Check in and check out patients, update patients demographics, complete new patients demographics in eClincalWorks, collect payments, copays and deductibles. Scan Medicaid, insurance cards, new patient paper work and other documentation into eClinicalWorks. Answer the phone to Schedule patients and submit nurse calls. Submit Medicaid Secondary claims. Used Meditech to gather patient and guarantor demographics. Help create newborn charts, enter in charges and created superbills in eClincalWorks. Insurance Verification/Medical Records
Morrilton Medical Clinic - Morrilton, AR
April 2019 to June 2020
Verify patients insurance. Check wellness benefits, Take new patient information and updated established patients information into Allscripts and amazing charts. Received, opened and properly distributed mail to the doctors. Call patients that have returned mail and try to get the corrected address. Received faxes, looked up which doctor it would need to go to. Received medical records request by mail, fax, and by patients dropping them off. Would gather patients chart and take it to the correct doctor to have them look over to okay then would wait for Ciox to process. Would help file medical charts, Medical Records. Would help occasionally Call patients to confirm appointments for the next day. Occasionally take payments by phone.
Customer Service
Voicelog
December 2018 to April 2019
3rd party verification, read prepared scripts for spectrum voice and electric/gas companies. Customer Service
Arkansas 811
May 2012 to January 2019
Submit locate request by contractors and utility company's by phone, email, and fax. To have underground services marked. Call out Voice to utilities, letting them know they have a locate in their area.
Customer Service For Wells Fargo Home Mortgage
Sykes Enterprises, Inc
April 2010 to May 2012
Answered questions regarding customers home loans, took payments by phone, and also explained escrow. Did payment reversals to be applied correctly to the loans. Offered Refinancing, Home Equity loans, and other types of home owners Insurance when applicable. Car Hop
Sonic Drive Inn
August 2005 to February 2010
Take food, drinks, coffee and ice cream orders. Make the drinks, coffee and ice cream orders. Stocked and cleaned drink and ice cream stations. Delivered the food, drinks, coffee and ice cream orders to customers. Took payments and returned change when applicable. Education
Diploma in Medical Billing and Coding
Ultimate Medical Academy-Clearwater
July 2020 to May 2021
GED
UACCM - Morrilton, AR
Skills
• Customer Service (10+ years)
• Customer Support (10+ years)
• Customer Service Skills (10+ years)
• Escrow (2 years)
• Health Insurance Verification
• EMR Systems
• Microsoft Outlook
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• Medical Office Experience
• Medical Records (1 year)
• Allscripts (1 year)
• Amazing Charts (1 year)
• Filing (7 years)
• 10 Touch Calculator
• 10-Key (10+ years)
• Healthcare
• Health Insurance Portability & Accountability Act
• Phone Etiquette (10+ years)
• VoIP (6 years)
• Multi-line Phone Systems
• Typing (10+ years)
• Money Handling
• Over phone payments
• Work From Home (6 years)
• Office Experience
• Data Entry (10+ years)
• Office Equipment
• Computer Skills (10+ years)
• Medical Terminology
• Microsoft Excel
• Computer Literacy
• DocuSign
• Medical Scheduling
• Medical Receptionist
• eClinicalWorks
• Call Center (8 years)
• Clerical Experience
• Medical Coding
• Medical Billing
• CPT Coding
• ICD-10
• Data collection
Awards
Dean's List
June 2021
Certifications and Licenses
HIPPA Certificate
April 2021 to Present
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