Floor Supervisor Sales

Jennifer Vasquez

San Diego, CA *****

619-***-**** - **************@*****.***

Professional Summary

Knowledgeable sales floor supervisor fluent in English and Spanish. Offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.

Skills

Communication

Payroll and budgeting (accounting)

Leadership

Creative merchandising

Time management

Conflict resolution

Collaboration

Customer service

Work History

06/2017 to Current

Sales Floor Supervisor

Burlington – San Diego, CA

Train, coach and monitor associates in executing SSTT (Sizing, Sorting, Ticketing and Tagging process)

Lead merchandise markdown process

Supervise all store functions while in the role of Manager on Duty

Ensure positive customer experience by coaching and supervising associates to consistently meet sales floor and fitting room standards.

Displayed merchandise by arranging in appealing and orderly way to boost sales.

Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

09/2019 to 11/2020

Retail Associate

Ross Dress For Less – San Diego, CA

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Assisted customers by answering questions and fulfilling requests.

Processed POS transactions, including checks, cash and credit purchases or refunds.

01/2020 to 09/2020

Stocker Associate

Big Lots – San Diego, CA

Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Education

Associate of Science: Occupational Therapy

Instituto Politecnico Nacional - CDMX

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