Negotiator

NIKOLAOS J. KOKONIS

Park Building, Al Salam Street, Achrafieh, Beirut, Lebanon +961-**-***-*** *************@*****.*** EDUCATION

AMERICAN UNIVERSITY of SCIENCE & TECHNOLOGY, Beirut, Lebanon JUL 2018 B.A. in Business Administration

CITY INTERNATIONAL SCHOOL, Beirut, Lebanon JUN 2009 High-school diploma

PROFESSIONAL EXPERIENCE

EMBRACE, Beirut, Lebanon MAR 2021-Present Crisis Hotline Counselor

● Trained in suicide prevention counseling

● One-on-one counseling in a high-stress environment

KAMMOON, London, United Kingdom JUN 2018-Present Consultant to Catering Business

● Coached owner in the management of the business.

● Resolved conflicts between the business owner and employees.

FARFETCH, London, United Kingdom JUN 2018-Present Consultant to Customer Service Advisor for Luxury Fashion Business

● Reviewed vendor contracts and proposed revisions.

● Assisted in communication with customers through direct calls, email and chat.

CAROLE BABIKIAN Campaign for Lebanese Parliament in Beirut -I District JAN 2018-MAY 2018 Political Campaign Fellow

● Canvassed, participated in phone banking, organized and participated in rallies for independent candidate. SHOOT STRAIGHT, Orlando, FL, USA NOV – DEC 2014 Intern at Shooting-Sports Enthusiast Retailer

● Assisted in the planning of trade shows

● Supervised and executed deployment of merchandise

● Engaged and assisted customers in finalizing purchase of products to drive sales. KC GROUP, Beirut, Lebanon AUG 2009 – MAY 2012 Managing Director of Event Planning Service

● Scouted and inspected event venues.

● Negotiated budget and contract with vendors

● Coordinated event logistics and services

● Managed the budget and ensured the event did not exceed it.

SKILLS, INTEREST & PERSONAL INFORMATION

● Languages: fluent in speaking, reading and writing English, French and Arabic

● Excellent interpersonal skills with proficiency in mediation and negotiation

● Amateur scriptwriter; avid book reader and movie enthusiast

● Greek citizen

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